Turnbull Masonry Ltd.

Tuck Pointing
Toronto ON M8Y 3J3
Write a Review
Write a Review


HomeStars
Tuck Pointing
Turnbull Masonry Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Turnbull Masonry Ltd.

Average customer rating:
9.9 10 (323 reviews)

Sort by

Yasmin Z. in Toronto
Yasmin Z. in Toronto
1 review Toronto, ON
10/10

Brick Repairs

We used Turnbull Masonry 2 years ago to do some brick repairs to our 135 year old house.
When the job was done we did not think it was done as there were still quite a few unsightly crumbling bricks on the walls but we had already paid more than we originally wanted to.
When Turnbull Masonry was made aware of the fact that we were not happy, they made a big effort to come back and replace the remaining bricks that we wanted replaced in the first place at no extra charge to us.
It is a family run business that cares about their reputation and will make sure that you are a happy customer when they are finished.
Thank you Clint, and family.

Review has 1 previous version
Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for this review Yasmin. It means the world to me that my clients are fully satisfied and happy with our work. After learning about your upset I couldn't sleep until we handled this, now that we have made this right I have been sleeping like a baby. Thank you for your business and it was a pleasure working with you.

-Clint

Anna M.
Anna M.
1 review Toronto, ON
10/10

Stonework Repairs around the perimeter of the house

This is the second time that I have used the services of Turnbull Masonry. As before I found themto be very knowledgable, very professional as well as a hard working group of young men. Their workis exemplary and their cleanup is excellent. I trust this company and the people who work with them and for them.I recommend Turnbull Masonry with the confidence that you will be as impressed with them as I am.

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Thank you so much for the review Anna! It was great working for you again and I look forward to any future projects you may need us for.

Jo-Anne Lex
Jo-Anne Lex
1 review Toronto, ON
10/10

Great Company! 10/10 will recommend.

I was very happy to have chosen this company. I was extremely satisfied with their work. They are reliable, courteous and work was completed in a timely manner. Excellent clean-up. The work was inspected by Anthony Clementi and they made sure I was totally satisfied with their work. Greg and Zubair, who did the work, worked as a great team.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you very much for the very kind review Jo-Anne. We take pride in our work and are very happy that you chose us for your project and that you are "totally satisfied".

Best,
Ellen Turnbull

David W.
David W.
4 reviews Toronto, ON
10/10

Tuckpointing and Parapet Repair

Ron was very good to deal with on the work deliverables, expectations on quality and timing, and price was reasonable compared to other quotes. They finished on time and on budget and top quality job. He said 8-10 days to finish and the job took 8 working days. Some quotes from larger companies said as much as 1-3 months.

The job was a 3 storey building on Danforth Ave. with commercial and residential tenants in our building, and lots of pedestrians. The job site was kept safe and clean. We received praises from our tenants since there was no safety concerns. There were little to no interruptions to businesses as they were working around business hours of the tenants to not interrupt their entry area during business hours.

Phong was the supervisor on the job and the team worked well together non-stop. Phong was great in dealing with the commercial tenants and other neighbours.

I would recommend you calling Ron to get a quote on your job!

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thanks David. Really nice to hear.

migraexport
migraexport
1 review Mississauga, ON
8/10

Parging house foundation

A job well done. They arrived on time, did a good job and cleaned up the job site.

Approximate cost of services:
$2,250.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the nice review. Our goal is to leave the job site cleaner than when we arrived. It was nice doing the work for you!

aryankeyhani
aryankeyhani
1 review Toronto, ON
10/10

Chimney Repair

I had three chimneys in my house which needed to be repaired. I called a lot of companies,Turnbull Masonry was one of them. Their price wasn't the cheapest and it wasn't the most expensive one as well. They repaired everything and did a good job. My house had new aluminum soffit, facia and eavestrough installed just a week before and I was very worried for those to get damaged. Their crew were very careful and professional and nothing got damaged.

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

Thanks very much for taking the time to write this review. We take pride in what we do and we take care in doing our job. We are very happy that you are so pleased with the job done.

Lorraine in Toronto
Lorraine in Toronto
1 review Toronto, ON
10/10

Masonary repair on the back wall

Work was professionally done in an efficient manager. The gentlemen who did the work were very courteous and made sure that when the work was finished that they cleaned the work site.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you very much for the kind review, Clarke and Ajax enjoyed doing the project for you.

Dorothy from North Toronto
Dorothy from North Toronto
5 reviews Toronto, ON
10/10

Chimney restoration

Turnbull exceeded my expectations from start to finish - responsive via email, arrived on time, professional and knowledgeable staff, high quality work at a fair price. They even came back to cover the chimney when the forecast unexpectedly changed predicting rain. I would highly recommend them.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much for the kind words Dorothy. Our pleasure to work with you.

John G. in Toronto
John G. in Toronto
2 reviews Toronto, ON
10/10

Chimney and liner replacement

Turnbull masonry did a great job. From the quotation to the installation, Ron and his team's work was impeccable. They charged pricing exactly as quoted. They also incorporating changing the chimney liner and arranging furnace connection. A huge help in getting the whole job done at once. Thank you Ron for a great job, would recommend you and your team anytime.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thanks John it was a pleasure doing this for you. It was nice to see that liner finally come out of that chimney!
-Best,
Ron

J. Doshi from Mississauga
J. Doshi from Mississauga
6 reviews Mississauga, ON
10/10

Parging

Tony from Turnbull was very responsive when we requested a quote for repairing the bottom row of our front stairs which were falling apart and did not pressure us unlike other contractors from whom we had requested similar quotes. He explained what would be needed to restore them with concrete and parging. He provided a reasonable quote. He was punctual and cleaned up - leaving no mess behind. The quality and craftsmanship of his work was excellent. The bottom part of the stairs look brand new and solid. We would definitely recommend them to our family and friends for other masonry projects. Thank you for doing a great job on our home!

Approximate cost of services:
$1,025.00
Was this review helpful?
Company Response

Thank you very much for taking the time to write this wonderful review. We work hard to ensure that all of our customers are as happy.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Turnbull Masonry Ltd.

Welcome to Turnbull Masonry
From the start our company in 2003 Turnbull Masonry has been a family business. Since then we have been providing brick and masonry restoration and improvement services. We have become a leading masonry company because of our honest approach, excellent workmanship and dedicated customers.

When you contact Turnbull Masonry, you can expect an honest and comprehensive look at your masonry issue and a competitive quotation. Built upon having friendly attentive service and a commitment to excellence in every aspect of their client’s masonry project, Turnbull continues into the future with the same mindset for each client and every job.

All of our customers deal directly with the owner to ensure complete customer satisfaction. What you can expect from Turnbull Masonry …

Ensuring customers satisfaction is a key goal for Turnbull Masonry. Keeping the business family run has allowed Turnbull Masonry to continue providing the very best to our clients. The challenge of ensuring that every customer is 100% satisfied has only increased our enthusiasm for each job and our pursuit for excellence. The honest approach we take for every project has helped us gain a strong reputation for being a team of competent professionals who take pride in their workmanship.

Turnbull Masonry offers a unique warranty system that covers our clients regardless of it being a rebuild or restoration job. It is important to us that we provide top quality products while keeping our client’s budget in view to guarantee our client’s peace of mind for any project. With a mission to offer excellent customer service, the highest quality of work at the fairest prices, and provide the most knowledgeable team around, Turnbull Masonry is the most trusted name in the masonry industry.

Come and visit us here too:
https://www.facebook.com/turnbullmasonry/
https://www.instagram.com/turnbull_masonry/

CATEGORIES
Tuck Pointing, Chimney Build & Repair, Masonry & Bricklaying, Concrete Contractors, and Interlocking Stone
SERVICES
TUCK POINTING, CHIMNEY REBUILDS, CHIMNEY REPAIRS, BRICK WORK, STONE WORK, PARGING, AND OTHER TYPES OF MASONRY AND RESTORATION.
SPECIALITIES
Your Historic Restoration Experts
WEBSITE
https://turnbullmasonry.com/
YEAR ESTABLISHED
2003
LICENSES
Metro License B-21754Chimney Repairman License T85-4065583
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 years. Please ask for more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.