I called Dan at Snow's Appliance to assess both my Samsung washing machine and dryer. He figured out the problem with each quickly and had the washing machine up and running right away. He ordered the part for the dryer after confirming price and asking my permission (cheaper to fix than replace). As soon as the part was in, he crammed me into his already hectic schedule (which was not expected but greatly appreciated). I highly recommend Snow's Appliance Service.