The sales person who quoted the project was very good, pleasant, excellent explanation, and good response to our queries. The installation crew was excellent, cleaned up the site after they were done. Very efficient as each person knew exactly what they had to do. No wasted time and / or effort. The installation crew called in advance as to when they were arriving. There was some communication issue with the scheduling person as our contract stated a date as to when we would like the project started, but the crew called and said they would be coming the next day and we had to decline as it was wet and too far in advance of when we wanted the work done. Also, the material arrived without advance notice and we had to advise where we wanted the roof and strapping, otherwise it would have been in the wrong place.
- Approximate cost of services:
- $18,000.00
- Company Response
Thank you for your review, we very much appreciate it! We are working on our communication as a company but we understand it still needs some work. Thank you for bringing this to our attention.