Nice, hard-working people. Beautiful results. It's only been about half a year since we installed the roof. Many neighbours stopped by and told us how nice it looks. The roof certainly took longer to install than we thought. The person that installed a skylight we understand is no longer installing skylights, which is a good thing. Otherwise, all I can say is that I love the results and hope that it lasts as long as they say, and if there are issues, that they service them. One fellow on the team deserves extra mention - his name is Matt - he was truly terrific, making sure every inch was cleaned up and we were happy.

I should have posted this review long time ago, but life is busy :), well, all I have to say is that I was completely satisfied with their work, I receive so many compliments, it sure gives your house a great look, and I totally recommend London Eco Roof Manufacturing.

Fast, efficient, friendly workers who cleaned up after themselves. Couldn’t be more pleased with the outcome. Thank you.

We were the first clients in Markham of your then newly-hired sales agent, Bob, who joined your Roofing Company in October 2018. Luckily, he was able to convince us to sign up to install metal roof on our 18 years old house. As we are the only house in our neighbourhood with metal roofing, since installation, it becomes a model home and we've been receiving praises and people asking which company did our metal roof. We are expecting more people to approach us to ask and we won't hesitate to refer your company to whoever wants to have a beautiful metal roof like ours! We are very satisfied with the service and the contractors did a good job! We will definitely spread the word! Thank you!

We purchased a roof over a a year ago. To this day they have not finished the installation. While the roof looks beautiful, you must consider getting the snowguards otherwise you risk damage or injury. Starting from the beginning, we wanted to purchase a roof that would last. This company offers a great warranty and the product looks wonderful. While we have not had a structural roof issues we have experienced several other problems:

1. During installation there were several steel screws left and strewn through our yard. The install happened at the end of the winter in 2018 and as the snow melted our young children found many in the yard. We were lucky for no injuries.
2. They did not install any snowguards as they said they were on back order. Initially this was not a problem, however it has grown into a major issue. As part of the purchase process, they ask you if you want to waive snowguards, WE DID NOT WAIVE. We knew they were important to slow the movement of snow during the melt.
3. They used an install method of raised over the old roof shingles rather than stripping the roof and going from the sub-roof. DO NOT DO THIS if you live in a location with squirrels or chipmunks. Over the course of several weeks following the install, these critters got underneath and ripped apart the water/weatherguard protection. Essentially that material ended up off the roof and spread all over my yard. Completely useless to the roof.
4. Upon completion they assured us the snowguards were coming, but we had to settle payment. DO NOT PAY THEM UNTIL THE EVERYTHING IS COMPLETE - INCLUDING SNOWGUARDS.
5. By November, despite several reminders our snowguards had not been installed - although they had been paid for. The first snow flew and NO SNOWGUARDS.
6. Finally they came to do the garage and front door snowguards around the end of November, but they did not do the rest of the roof as per their marketing materials and purchase contract.
7. As expected, and with a large snowfall in Ottawa, the snow started falling off the roof and destroying decks and gazebos, narrowly missing our dog one day coming in from the back.
8. Despite several communications, NO RESPONSE, NO ACTION...NOTHING.

Steel roofs are great products. Our family recommends metal roofs, but if you can use another company go in that direction.

We used this company with great hope and desire for a new product spending the extra money to beautify and ensure the house has a lasting installation with very little maintenance until we retire or move. We are now facing over $6000 in damages because this company did not finish the installation. No matter what you do, with a steel roof get the snowguards. When they eventually installed the snowguards in the front around the garage and door we had NO PROBLEMS, NO DAMAGE and NO INSTANCES OF NEAR MISSES - with people or animals. To this day they have not finished the installation. Be wary, be clear and do not pay until they do the entire roof including snowguards.

nice looking roof, quickly installed so far so good no roof leaks. contractor was polite and easy to work with wait period was some what long as the company seemed to be overwhelmed with other work orders
to complete. when the day came to complete the job it was done in quickly.

We already had a metal roof on our house. We added a gazebo in the back yard and wanted the roofs to match so we gave them a call again. They were there in the quoted timeline and were done very fast and efficiently. They cleaned up with no mess and were always very professional. We always get compliments on the roof and we cannot recommend them enough!

Roof on 2011, seems to be standing up, bingo has high profile, installer forgot to place all filler under gable edges , ridge cap etc, lots of birds.
Understand he went out of business, no action from Eco roof yet, after many phone calls.

I was very happy with the cost of the metal roof. We shopped around and Eco Metal gave us the best deal.
Selecting the style, colour was very easy and our install date was provided quickly.
The crew were great. They worked fast, were polite and left our property clean.
We really like the look of the roof and best of all it will last forever.

This was a winter installation (middle of November to January) and it was a disaster. The installation crew were rude, messy, never cleaned after themselves, never spoke to us so we never knew if they were coming or going. There was a delay as they ran out of materials but never told us so we waited for 3 weeks for more steel to arrive. Meanwhile it rained, snowed and it was very cold and our roof was not covered but they reassured us that it was OK. When they finally came to finish the job, it was a half day work and did not bother to remove the snow before installing the steel roof. We never saw a supervisor nor anyone from London Eco-Metal Manufacturing Inc. to see how they were doing. The final blow was that they installed a flashing that was very, very wide and it looked ridiculous. Have these guys never installed a flashing on other houses to know the standard width of a flashing? I think a more competent installation crew should be hired. We don't know how the roof looks as they finished the job in a hurry as the snow was falling and we were very stressed.

Also the company response is that they have no knowledge of any roof being installed in Nepean (which is part of Ottawa) during the winter. This is not true and they should really look at their records more closely or perhaps someone did not report this particular job? All we want is an apology from the company and to make sure that someone is aware of how things are being done.
Thanks for listening