Contracted them to lift a sinking section of on of my front steps as I did not want it to get worse did not like the appearance which is what I told their sales representative. I was shocked to come home to see the job that was completed. My walkway was never an issue and now it is not aligned, causing my rain drainage pipe to now leak. They took large chucks of concrete from the side of my house and when they could not lift the cracked section of the step, they covered over the whole section which completely does not match and looks horrible, without my permission. It also created several new cracks. I wrote to them to discuss this matter and just got an angry email back from Greg demanding payment. I am addressing this matter with the Better Business Bureau and intent to sue them in small claims court for the damages to my home. I understand issues happen, but I am incredibly disappointment they will not even try to make things right and expect full payment.
- Approximate cost of services:
- $750.00