DO NOT spend your hard earned money at the Lowes on Heart Lake Rd. in Brampton, Ontario!!!!!! Customer Service is terrible and calling for help is a waste of time. Once you make your purchase they treat you as crap. I will never shop at Lowes again. I bought an appliance that came with free installation as the promo and it now two weeks and I still can't get a date for installation. When I complained to the department I was told that the installation is FREE so it is whenever the installer is available. Had I know this would have been the case I would have gone to Home Depot. My gut told me don't ,make the purchase but I did not listen because form the beginning the sales rep was not honest about the availability of machine. Initially she said it was instore and availaible Monday since this was Saturday. However, once I sat down for her to complete paperwork for me to cash out conveniently the system was saying one week. I will highly suggest that Lowes don't run promotions that they cannot deliver on. I think most people like myself would prefer to spend the extra money rather than put up with poor customer service. No more Lowes for me and sadly I will have to boycott Rona too because they are one and the same.