Superman and Batman came to my house! Awesome Company!!
We decided to get some renovation work done on our house. Front entry door, patio door, storm door and 9 window units replaced. I initially reached out to a sale representative Trevor who had helped me replace a broken window last year while he worked for another company. Trevor was just starting at MaxGreen. He had treated me very respectfully before and for just 1 window. I decided to look into MaxGreen if that meant that I would be dealing with Trevor again, I figured that would be a positive start. I'm glad I did.
First, Trevor is awesome. Helpful, very knowledgeable and honest. I had a lot of concerns and questions and Trevor was awesome. He answered all of my questions and several times even replied to my emails at 11pm. He was also very patient with me as I changed my mind on some things several times.
Next, the company really worked with me on scheduling since I work nights and needed notice to get things situated at home, our jobs and the dog. That was greatly appreciated for sure.
One of the Managers emailed me and told me that the installers would be in and done in 2 days, I was happy with that. When they arrived there were just 2 of them. I literally expected them to attack my house with a team of 5 or 6 guys. My first thought was no way this will be done in 2 days. The installers were awesome! Very respectful and super customer oriented is an understatement. The skill that these guys have in this job is remarkable and frankly was really fun to watch. The lead installer Amiran was impressive. One detail that I caught onto with Amiran is that he is a perfectionist and wants everything done right. I'll tell you as the homeowner watching this, it was wonderful. I felt like I hit the tradesman lottery. I have had my fair share of disappointment with subpar trades in my home before. This was a much more pleasant experience.
So, a great honest and hardworking salesman, the superman and batman of installing windows and doors, as well as, leaving my place, inside and outside, super clean at the end of it all! I'm Happy!
Thank you MaxGreen! Thank you very much!
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- Company Response
Hi Joseph! I love the Superman and Batman comparison! Lol. Trevor and Amiran are amazing, positive, and experienced members of our team and I'm so happy to hear they left such a great impression on you! Your detailed review is also very much appreciated as it gives other homeowners who may be new to window and door replacements more of an insight as to the process to expect, but from a customer's perspective and not just ours as the contractor. Thanks so much! Adam