Assuming they charged by the hour, they sent a 'technician' a day late with a pocket full of surprises. The guy, who claimed to be a plumber, looked the job over, and decided he would have to climb a ladder for a few minutes and that required that he add $250.00 to the estimate. Because I needed to have the work done quickly, replacement of a couple of feet of leaking plastic tubing, cost me $700.00. The work took him almost an hour. Don't ever call ACE PLUMBING! They are crooks. But they are members in good standing of the BBB. So, I want my money back! Ha, ha ha.