Advanpro

11985 44th St. SE Calgary AB T2Z4G9
Blake Mackinnon
Owner/Manager
Blake Mackinnon [Full profile]
Star Score
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70%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
A poor reputation means there has been review tampering or a company request to remove a review.
How often a company responds to reviews. This will soon include response times to quote requests.
Reviews by rating (past 12 months)
74
5
5

Reviews for Advanpro

Average customer rating:
9.4 10 (379 reviews)

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Private User
1 review Calgary, AB
8/10

Pete and Pat were excellent, very kind and fun. When times are tough and money's tight it's great to have good people come into your home. They did a good job. We felt very comfortable with them in our home. We will use your services again, thanks.

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Company Response

Thank you for the positive review! Please let us know what we can do to improve our score. We hope to work for you again in the future.

Ashley in Calgary
1 review Calgary, AB
10/10

We've been using advanpro for about 8 years. We've always had exceptional service - easy to book, technicians showed up on time, they were quick and efficient,answered all our questions and never try to upsell. We highly recommend this company. They also often advertise promotions or sales which helps.

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Company Response

Thank you for the great review Ashley! We appreciate your ongoing business and look forward to working for you in the future!

Kevin from Calgary
2 reviews Calgary, AB
10/10

The techs showed up on time and were friendly and professional. There was a minor mix-up with the billing but it was taken care of the next day without hesitation. Job well done!

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Company Response

Thank you for the great review! Glad to hear the billing issue was cleared up immediately and without any additional hassle to you. We hope you keep us in mind for any future furnace or a/c needs.

c.grywacheski
1 review Calgary, AB
10/10

Excellent customer service. Friendly fabulous service. Definitely use them again. And they came on time.

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Company Response

Thank you for the great review! Please keep us in mind for any future HVAC needs.

gary
1 review Calgary, AB
7/10

On time, clean, no upselling, priced as quote, and worked quickly. Work was done efficiently.

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Company Response

Thank you for the review, but we are curious to know why you gave us a 7. We would greatly appreciate it if you could give us a call at 403.873.7779 to let us know what we can do to improve our service.

davehogan
1 review Calgary, AB
8/10

Arrived early (a good thing)...went about the task at hand and cleaned up and removed everything as per agreement..

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Company Response

Thank you for the review! Please keep us in mind for any future furnace and duct cleanings, service, installations or repairs.

kparh
1 review Calgary, AB
10/10

A little late posting a review. Steve and Jay did an outstanding job on our HVAC cleaning. Extremely professional. Would highly recommend them.

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Company Response

Thank you for the great review! Please keep us in mind for any HVAC needs.

Huston
1 review Calgary, AB
2/10

When we turn the heat on we are still sneezing like crazy due to dust. Not very happy about that, we spent over $700 and we are not confident that we received the proper cleaning.

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Company Response

Good morning Huston, We are very disappointed to see your review. We do guarantee our work so please give us a call at the office and we will send a team out to your house to inspect it and if there are any issues they will be rectified at no cost to you.

Roof Replacement in Calgary
3 reviews Calgary, AB
9/10

I have recently had my ducts cleaned and furnace tuned up by Advanpro. I was very happy with the service - it was easy to get an appointment, the technicians - Pete and Ayden - were great. They arrived on time, where very friendly, knowledgable, and efficient. They answered all questions I had and where finished in a reasonable length of time. The only thing I could suggest for improvement would be the cost of the additional vents - 10 are included in the package and each additional event is $9.95 - I have 18 additional vents. That comes to more than the entire package cost. I think more vents should be included in the package. Other than that, I would still recommend Advanpro to anyone needing this service.
Lynda

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Company Response

Thank you for the great review! Please keep us in mind for any future Furnace and Duct Cleaning, Furnace repairs or installations.

J J.
2 reviews Calgary, AB
8/10

Arrived on time, worked efficiently, answered all my questions, and made sure my furnace still worked when they were done! Very pleasant people!

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Company Response

Thank you for the positive review! Please keep us in mind for any future HVAC needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Advanpro

We do furnace installations, furnace repairs, furnace cleaning and maintenance, clean and sanitize residential and commercial furnaces, duct cleaning and duct work installation, dryer vent cleaning, roof top units, make-up air units, bathroom vents, kitchen range hoods, exhaust fans, a/c installations and repairs etc...

CATEGORIES
Heating & Air Conditioning, Duct Cleaning, and Chimney Sweeps
PRODUCTS
Furnaces, A/C units, Humidifiers, Electrostatic filters, Thermostats, Motors, Humidifier pads, UV lights, Carbon Monoxide detectors etc
SERVICES
Furnace and a/c installation, 24 hour Emergency furnace repairs, Furnace repair and furnace maintenance, Furnace Cleaning and Duct Cleaning, Dryer vent cleaning
BRANDS
Lennox, General Aire, Honeywell, Microban, Ultimate filters, Heil, Carrier, Frigidaire, Coleman, Armstrong, Trane, Goodman etc...
SPECIALITIES
Furnace and A/C Installation,Furnace & Duct Cleaning & Furnace Repairs
WEBSITE
http://www.advanpro.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
20
RETURN POLICY
100 per cent satisfaction guaranteed.
PAYMENT METHOD
VISA, MasterCard, Amex, Cheques, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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