Situation where my Dad (88yrs young) and my Handicap brother had an issue with their newer humidifier not working and asked me to help; so i contacted Advanpro and they fixed the trouble in a timely matter.
Thank you for the positive review!
Humidifier wire connection
Situation where my Dad (88yrs young) and my Handicap brother had an issue with their newer humidifier not working and asked me to help; so i contacted Advanpro. The complaint is Advanpro sends someone to my Dad & Brothers place and the problem was the power cable wasn't plugged in correctly to the Humidifier. End result is $180.00 bill for connecting the power cable. I had advised Advanpro that I'm the main contact for this service. Their service person did not contact me at anytime. to advise of cost and I believe there was suppose to be a free estimate, which we didn't get. Advanpro did give a seniors discount of 5% off the bill. I don't think plugging in a power cable should cost $180.00, especially for a senior and handicap customer who are on set incomes.
