Cardel Homes

Builders
Calgary AB
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Cardel Homes
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36%

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Reviews by rating (past 12 months)

Reviews for Cardel Homes

Average customer rating:
3.5 10 (31 reviews)

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Gagandeep
Gagandeep
1 review Calgary, AB
0/10

Worst Builder Ever...

Never buy from Cardel..Their houses start falling apart within the the first year..
I regret building through them.
Please stay away from Cardel.
The emails to the warranty coordinator are never responded back.
One of my friend's garage roof fell after 2 years..can u believe this...
Stay Away from Cardel...

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naku in Calgary
naku in Calgary
0 reviews Calgary, AB
0/10

House

Cardel homes is one of the worst builder in Calgary I would not recommend anyone buying from them they used cheap material and their service is poor. I was never able to fix my problem through them. I regret buying from them. Please do not buy from them as you will also regret like me after 2 years

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Private User
Private User
Private User reviews , AB
0/10

Very poor communication

When me and my fiancé bought a new duplex already standing for 8 months, the dishwasher was not secured by anything and they suggested by installing only 2 screws on the side, not even a proper filling to be secured the top of the dishwasher. Because not only they damaged my island but probably voided my warranty on my dishwasher. The warranty technician will pull Alberta new home regulations on you to excuse their procrastinations and forgetfulness because they will only achieve the bare minimum for you. I am very displeased with their communication, customer service, and especially their lack of commitment to you.

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4328655 in Calgary
4328655 in Calgary
1 review Calgary, AB
0/10

Very Bad Experience and Very Dissatisfied

Very bad manners and poor customer service skills. Building with Cardel was the worst decision of my life. I was expecting a good quality bad I got sloppy quality and very bad manners. Never ever build with Cardel.

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Mildred Batky in San Francisco
Mildred Batky in San Francisco
1 review Montreal, QC
0/10

BAD BAD EXPERIENCE

Oh where to start?
-Took possession on 11/21/17 now 01/08/18 would not give an extension though property was not ready for possession.
-Feel like we are living in Moon Crater. The infrastructure in community ...well...there is none to really speak off. No roads, no backyard, no greenery, no park, no paved driveway. The builder has stated maybe we will have a driveway by next August but couldn't give an exact date.
-Cardel has very poor customer service. (Worst customer service We have EVER EVER experienced).
-The company seems to have an elitist attitude in that they are doing the customer a favor by even selling us a home. Shame on you.
-We are older and had our son take care of many of the details of the transactions and he, I and my husband had an unbelievably difficult time having a simple phone call returned. Had to have Alberta devision intervene to have a call returned from Ottawa management.
-The home is subpar, to many problems to list.
-Our master Bathroom toilet is equivalent to an outhouse.
-The development is in Millers Crossing in Carleton place and there is no phone, internet or cable service in place by either bell or Rogers (the only two providers). Those two companies as well as an inspector have all stated no home in development should have been closed until basic cable, phone and internet service were available. We cannot even make a call if there is an emergency.
-The few residents in the town home section that bought new in October still have no cable, phone or internet and now it is Jan 08 2018 and none in sight or scheduled. 3 MONTHS!! RIDICULOUS!!
-The home has had way to many problems. Many issues found by Inspector were never addressed. The garage had to be torn apart with the exterior rebuilt as the elevation was incorrect. We fear the builder never had proper permitting in place to make changes after the errors were found with elevation and have refused comment or proof or permitting. Give us the paperwork requested or an explanation as to why it is not needed but communicate.
-After home closed builder may have entered home to attempt work without written or verbal permission. They need to confirm or deny but COMMUNICATE with us! (We were out of town and closed form the United States. after Inspector and agent did walk through).
-We regret buying from this builder. Have dealt with other builders previously and they were a much better companies to deal with. We should have bought from another builder.
-To sum up dealing with this builder has been a miserable experience.

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Private User
Private User
Private User reviews Calgary, AB
0/10

New Home

Building with Cardel was the worst decision of my life. I was expecting a good quality bad I got sloppy quality and very bad manners. When I tried to express my disappointment I was blackmailed that I either accept their poor quality or they sue me for not taking possession. Very, very bad manners and poor customer service skills. If you want to do a service to yourself, never, ever build with Cardel. They are a poor joke on the builders' market. Run away from Cardel as fast as you can and as far as you can.

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Mr Pimm in Ottawa
Mr Pimm in Ottawa
1 review Ottawa, ON
0/10

Very dissatisfied.

Builder very difficult to get hold of by phone. Had several pages of unfinished items including exterior masonry work that was still not completed at closing on Parents new home.

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Mr Pimm in Ottawa
Mr Pimm in Ottawa
1 review Ottawa, ON
0/10

Challenging company to communicate with.

The Ottawa division has been very difficult to communicate with. Having a simple phone call returned has proved challenging to say the least. The one bright spot has been the Alberta office that does return phone calls. This review is for a home purchased by parents.

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Private User
Private User
Private User reviews Calgary, AB
0/10

poor construction from Cardel Home

My home was built by Cardel Home in 1998, found serious water damage on the dry wall, ceiling and floor of the upper, main and lower level this year, 2017. We invited Shaw Construction for inspection, and found out the problems were caused by the poor construction. The "white" paper should be installed under the "black" paper, but it is overlaying the black instead. it is the black paper that keep the water from seeping into the dry wall. With this incorrect install plus eh poorly framed the window, water comes in and created longstanding problems over the years. The lesson learnt from this is that never buy homes built by this company.

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Private User
Private User
Private User reviews Calgary, AB
0/10

Condo Balconies

The balconies in our complex were not properly waterproofed. All owners have been forced to pay special assessments to redo the balconies. Cardel has refused to take any responsibility for the poor workmanship because the work was subcontracted, obviously with no oversight. If you must buy from this uncaring company, I strongly recommend an independent home inspection before the purchase, with special attention to balconies.

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