Terrible company!!! We had a leak which caused severe damage to our kitchen on the main floor. They were contracted by service masters to fix the leak. Our ceiling was ripped out and everything. 1.5 months later our toilet caused a leak to the main floor. I was charged for travel time to my house. He replaced a wax ring (which he didn't have that part in his truck) so he charged me for the travel time to go get the part. In the end I spent $311 to have a wax ring replaced. Now, 2 weeks later my shower has caused a leak. They swear that none of these incidents are linked in anyway and will not repair the issue. We now face another big cost because of their neglect and unprofessional workmanship. The owner of A1 never calls you back either and hung up on me when I tried to get answers. Never use them!!!
- Approximate cost of services:
- $5,000.00