My 90 year old mother was forced to leave her house for a ten day period because the stair lift company could not come to repair the device on an emergency basis.
The company advertises that they can install overnight but dont have the stock to repair in the same manner. These items are bought because they are an essential service for the very frail customers who use them. To not be able to repair this device quickly is unethical.
As well, the company charges 2000 dollars to install the system from one house to another if you are sharing housing between families. They are done in less than 3 hours. $666 dollars an hour is an outrageous fee that is part of the emotional gouging done by the therapy supplies industry.
Shame on this company.