I've contacted Dan a couple of times. First for the replacement of a cartridge in the shower. He was extremely professional, described the problem thoroughly, and got the job done quickly and at an affordable rate.
After my positive experience, today I contacted Dan to look into a leak in the basement. Instead of jumping to conclusions, Dan recommended that we troubleshoot and determine the exact cause of the problem before taking any action. We're now waiting to see
what the exact cause of the problem is before making any rushes to repair. A service we will certainly use Dan for.
Great experience over all. Highly recommended!
Dan came by to fix the issue in question. He replaced the part needed, quickly and inexpensively. Great customer service!