I bought this Kenmore clothes dryer at Sears, Eaton Centre, Toronto. I bought it in May 2006 and suddenly it broke down in February 2010, a lifespan of only 3 years and 9 months. My warranty was for 2 years. I paid just over $1,000 for this dryer. I telephoned Sears Corporate Customer Service, I was told plainly and simply without flexibility, the warranty had expired and I would have to pay for repair costs estimated at $300. This dryer that broke down replaced the old dryer that lasted 20 years. I declined to pay for repairs and I went elsewhere and bought a clothes dryer for $348. I will probably never shop at Sears again and hell would freeze over before I buy another Kenmore product.