Ontario Energy Source

Although someone came the day before to check out what was exactly needed to replace our old boiler I was aked if we had any buckets for bleeding out the lines?? They removal and install took over 14 hours! We were promised spasific replacements of pipes, clean up of pipes by having them removed and placed closer to the wall to accomodate the new unit (they just extending the existing pipes), electrical switch to be mounted properly etc. These things were not done at all. They cleaned the interior mess and left everything in a bucket for me to toss and exterior (cutting of brick, etc) was left for me to clean. I'm into our thrid month with this new unit and on our third service call, two previously were the tank not turning on (faulty unit and was replaced the second time) and now a small gate glued to an exterior pipe has fallen off. I wouldnt suggest this company to anyone but if you do go with these guys PLEASE make sure each and everything the estimiater says is written on the Invoice....
ONE THING TO NOTE WITH TANKLESS...its takes a few minutes for the water to heat up so before I was able to turn on our shower and jump right in ...now I turn it on and leave it running for a bit to heat up.... sometimes when another faucet is on it drops in temp I've had 2 other people who have this same problem with tankless.