Magic

We are very pleased with the Magic Window that was installed in our home. The installers were very efficient and polite and did the installing in a timely manner.
We certainly will tell our friends and relatives about the Magic Window.

I decided it was time to replace 23 windows in my 1920's house. I spoke to a friend who had investigated getting new windows at their house and had decided to buy Magic Windows having them installed this past summer and they spoke very highly of their experience. I submitted a request to be contacted through the website and within minutes received a phone call. We set up an appointment for a demonstration and consultation. The salesman called on the appointed day and arrived just before the promised time. He gave a product overview and demonstration, took preliminary measurements, gave me a quote, and told me the next steps. I agreed to proceed. An appointment was set up for the installer to come and take precise measurements and he arrived as promised and was extremely professional. The windows were promised to arrive within 4 - 6 weeks of being ordered. I received a call at about the 3 week mark from the company to book the 3 days required for the install about 2 weeks in advance of the window arrival date . The installers arrived as promised and very neatly and efficiently took out my old windows and installed the new Magic Windows. They did a FANTASTIC job at the finishing required both inside and outside, so the windows fit perfectly and look beautiful. The outside work was done on the 3 coldest days of the winter (minus 10 - 15 degrees celsius) but you would never have known it. The house was tidied each and every day. I love the way the windows open easily, the screens retract, the outside finish matches the exterior of the house, and they have a 40 year (transferrable) guarantee. I am THRILLED with my Magic Window purchase and would have no hesitation recommending the product and the professionals who represent this great company.

This was an especially tricky job! Our home is on three levels, including the entire top floor of the Seagram mansion. The great views of the ravine, Don Valley, and city skyline had been messed up by many screens on the old windows. Because of the height, the workers had to set up scaffolding to finish the exteriors. They were very professional, courteous, and efficient throughout.

Most important: our place has been truly transformed, and the results are truly magical. The frame colours match perfectly. Thanks to their unique technology, all screens and blinds are hidden until you pull them out when needed, giving us a clean look and unobstructed view.

Many thanks to Michele, Glenn, and Josh!

We were quite pleased with how the project of our bay window replacement progressed....from the initial informative and helpful meeting with Alex, the Project Manager, to determine our requirements, to the actual expeditious and clean installation by a very professional crew, to the follow-up refinements by a very attentive and courteous technician. With great satisfaction and confidence....and a 40-year warranty, we now have excellent, well-engineered windows that should provide us with energy savings and higher security.
Kudos to Magic Windows for their courtesy, friendliness, helpfulness, and overall professionalism. We will hire MW for our next window project.

Our old windows let in every sound and squeak, from aircraft landing at the Island Airport in Toronto to dogs barking and music blasting. After hearing Michele Gould's advert on the radio, I thought well why not; nothing else has worked and I can't sleep any more. Michele guided me gently through the whole process, letting me know what to expect before, during and after the job. The installers were wonderful young men, thoroughly professional, tidy and careful in their instructions to me. Last night, I put my book aside at 11:25 opened the integrated blinds of my new bedroom windows, and guess what? I saw that last Porter aircraft go over, heading to the Island, and I heard NOTHING. Thanks Michele. Excellent service and an excellent product. Peggy Sloan

My first experience with Magic Window Innovations occurred several years ago when the crank on my existing bedroom window stopped functioning. I heard about magic windows and decided to try them. I was impressed with the crankless feature but especially the hidden screens and blackout blind. It was great to look out through clear glass as opposed to a screen.
A couple of years later I replaced my picture windows in the living room, family room and sliding patio doors in the kitchen. They were fabulous. The patio doors functioned smoothly. Two years later I had an issue with e sliding screen. I mentioned it to a rep at their CNE booth and was told the problem would be remedied quickly. The screen was replaced , no charge. Great customer service.
Now we are undergoing a kitchen renovation and needed a new window. We decided to replace the rest of the windows in the house. Michele came out to the house, measured , gave us a quote and helped us with blinds, sun shades and glass options.
Thank you Michele and Magic Windows for a great job! We are extremely happy. The windows look great. Highly recommended!

Ron and Ines
Etobicoke, Ontario

This is a unique product and it really transformed our kitchen into an extension of backyard pool life this summer. Everything was installed in a single day, 4 huge windows replacing 10 old ones and a door wall replacing 2 sets of French doors. For me this was unbelievable considering the size of the renovation, and non-standard inside trim - we used clear cedar that would be varnished, matching the rest of the house interior. This demanded more precision to look good than painted trim (filler can't be used to fill joint gaps) but the crew did an excellent job inside and out. All the old windows and doors and other debris was removed, and everything swept and vacuumed by the crew, by evening.

While the full door-wall opening is the most dramatic visual change over our (20 years old) custom cedar casement windows and doors, the acoustic difference - blocking of outside sounds - is very noticeable as well. We used to be able to talk to the other side of the glass, and hear birds, lawn mowers and other outside activity. We now have to open a window to hear anything.

We did have one small issue with a door screen latch popping out after a week of use (the retention feature is a bit tiny). Magic Windows sent a crew out to quickly make an adjustment. After 3 months of use we're convinced the product will last.

Last spring we replaced all our wood framed windows and patio door with Magic Windows, from the sales person to the finished product was all very professional. We have noticed a huge savings on our heating and cooling bills. Very happy

Magic Windows lives up to their name and hype. I listened to their commercials for years on News Talk 1010. Vysan their sales rep who visited us was not the least expensive and was not the most expensive either however his no pressure sales tactic and his patience explaining their product made the difference. They delivered and lived up to their name even choosing not to install due to weather conditions that was not suitable to the quality of their installation. The windows are energy efficient and reduce outside noise significantly. The hide and slide screens make such a difference. The large picture frame windows are incredible letting in a lot of light. The security of the windows are also well worth it and the ease of cleaning the outside from the inside can't be priced.

I really LOVE my new magic windows. The whole process from investigation thru to purchasing to installation and after sales service has been professional and timely!

I had a really bad experience with my last window install 13 years ago, so I spent more time investigating companies this time around. I wanted to make sure that I was buying a quality product with a company that stands by what they produce and install. The 40- year warranty was one of the deciding factors.

1st off, Sol answered all of our inquires and really demonstrated the products and the integrity of the organization when we first visited the showroom.

Next, Michele came to our house to quote. She was knowledgeable, responsive, friendly and down to earth. She listened to what we were looking for and provided suggestions and options that we could explore. She also provided us with a detailed quote - which no other window company was able to provide!

Installation was efficient and the team cleaned up before they left. I was called out of town suddenly, so my mother had to oversee the installation. The installers willingly took a phone call from me to verify how the framing on my picture window should look (I was concerned because the previous company had done such an awful job). I arrived home to wonderful new windows! We turned our air conditioning off for 4 days - there was that much of a breeze in my house!

Finally, the after sales service. I can't say enough. I received calls for final inspection and to verify that everything went OK. There were a few minor tweaks required, and a follow-up appt was scheduled. The technician when he came out was professional and courteous!

The black solar blinds and retractable screens are fantastic. I can see my garden even the blinds closed, also the house stays cooler in summer and there is less heat coming through the windows then before.

I am so happy, I am now moving forward with the rest of the house.