Great product and great experience. We got the window wall installed in our kitchen and we love it. They even replaced 2 scratched panes for free. Five stars for sure!
We called the service representative to come and make additional blind and screen notches to our window.
This will make it really nice this summer to enjoy fresh air and sunshine. Ron was wonderful. Very happy with the lifetime warranty Magic offers.
We had follow-up service by the Magic service team on our blackout blinds. The service was prompt, and the technician was very competent and knowledgeable in diagnosing the cause and rectified it the first visit.
Our screen door screen assembly was damaged and the Magic Team came to our home to fix it. They were fast and curtious and the repair was perfect!
We just installed Magic Windows in our home. The existing windows were 29 years old, with crank openings.
We now have windows that all open for cleaning, screens hidden in the frames with privacy blinds as well. The system allows for more exterior natural light and ventilation as required. The installers Joseph and his assistant Christopher worked over 3 days, cleaning up all debris as they went and finished with interior trim. They are some of the best workers we have had in our home, arrived on time and even trimmed our custom blinds to fit at our request. IWe cannot recommend Magic Windows more strongly.
Ken and Susan Smith, Snow Valley.
My basement door needed to be sealed or something done to stop the draft from coming into the area where I worked from home. The door was over 20 years old and needed a refresher.
The staff at Magic Window are quite accommodating.
It took months to have my door installed due to receiving the materials to build my patio door, I would call and the staff were able to update me.
Heidi was especially understanding and sympathetic when there was a slight confusion regarding the opening side of the door. Heidi has the most patient and kind voice.
There is also Stefanie, who was quite understanding and helpful when rescheduling my installation.
We notified the service department of some issues that came up after the windows were installed. We had a great experience with Milap. He was courteous and professional. He addressed all of our outstanding issues in a systematic and efficient manner. He was also very knowledgeable and provided helpful education about maintenance and cleaning of the solar shades and thermal blinds. He should be recognized for the excellent service he provided.