Magic

When it was time for new windows and doors I looked at several companies before deciding which one to go with. Magic Window checked off all our concerns. No more cranks, to open and close windows, no more black mesh screens to look through, and when we went to their factory the quality control, unique design of their product plus the warranty sold us.

We had all our windows and doors installed quiet and few years ago and we still love them today! We get many compliments on the design.

Magic Windows customer service is quick to set up a service call and fix any issues that may arise. Extremely friendly and professional service.

So glad we chose Magic Window for our home!!!

We replaced all the windows from the second floor right down to the basement. I cannot say enough about the positive experience working with Magic Windows. From the initial in home consultation to the final installation, all of the employees were extremely conscientious and diligent in making sure that the entire process went as smoothly as possible and to ensure that we were totally satisfied with the end result.

I thought the door needed too much force to close properly and the sliding screen had torn at the bottom. The service tech was patient and clear in explaining the solution for each problem. He worked quickly and made sure that I knew that I could call for any problem. Not a fan of the screen lock but great product and service.

Love the product support after the sale.

I recently purchased a front window and back door slider. From Sales through to the email updates to installation everything was great. The ordering was easy, even while I debated between 6 or 9 grids. The sales guy had placeholders put in for future enhancements.

The installation was easy. They call you and book the appointment and then a team comes and does the install. The Sales person went out of their way to make sure he came by to check on everything the very next day, and suggested some improvements and had someone come out and fix things the next week.

the result is a super safe back slider and very bright living room.

The complete replacement of 30 windows formed part of our 9-month major home renovation project. We shopped around and eventually chose Magic Windows as our supplier based on price, quality and the slim modern look of their windows. We selected mostly in-swing windows that just became available for installation and we couldn't be more pleased with the choice. The installation crew worked around our schedule and were fast and efficient, and the after sales attention has been very good. I strongly recommend you consider Magic Windows for your window installation.

Wow! Gorgeous, sleek, modern windows! We replaced 12 windows and 2 doors recently. So happy with our investment. The windows look fabulous - we have received many compliments and are already noticing how much more energy efficient they are. Love the easy clean and no crank features. We also opted for 2 window walls - one replaced an existing window, and 1 replaced French doors. They are the wow factor in our main floor living space.
We had a slight issue with one screen but a technician was out promptly to adjust itand its perfect now. Highly recommend Magic for your home.

Really enjoying our new magic wall!! Everyone was great to work with. Best was the customer service response when we had a couple issues with the door after first installation As this was bought during pandemic and there were delays (as with so many others in industry). Only criticism is that our sales rep did not know status of production/installation. We had to always work through/find someone else Would be great if we had one point person as contact that could provide all our questions. Otherwise love our doors! And would highly
recommend!! Jacqueline Cordone

Windows and installation/service are 5-star. Our only difficulty with Magic was in getting documentation for the Green Homes Canada Grant.

I called service department and they sent the tech on the same day!
Great job......feels truly like Magic!

Magic windows made our dreams come true! We searched for a product where the glass panels could be completely open and pushed aside when we wanted it open, screened when we wanted and needed it screened, and closed and sealed with insulated glass when we needed that. Magic windows was the only company that we could find that could give us everything we wanted and needed, plus more! From our first contact via phone, until the installation of our 2 window walls and 2 windows, Magic Windows covered all of the bases.
David, the salesperson who came to our home listened to what we wanted and ensured that the order was complete and thorough. His presentation using sample windows, screens and blinds, left no stone unturned and all questions were answered. He was great to deal with and followed up when necessary.
Renovations and construction are no easy feat during a pandemic, with supply and workforce issues, but the fabulous Magic Windows team made it happen.
Customer service is always friendly and finds answers to any questions.
The window walls and screens were installed by highly skilled technicians whose work is meticulous and left our room clean and tidy, after walking us through the use of the windows and window walls.
The window wall screens and shades needed a bit of tweaking after they were installed so a very knowledgeable service person arrived only two days after installations to ensure everything is and runs perfectly.
We could not be happier to have magic window walls and windows complete our new sunroom. We can now have open air when we want it, we can hide from mosquitoes and bugs when we need to and we plan on using the room all year round since the window walls and windows are so well insulated.
Leor, of Magic Windows followed up to ensure that we are thrilled with our investment. The 40 year warranty is very comforting but hopefully not necessary since the products are so fabulous.
Huge thank you to the Magic Window team for making our sunroom dream come true !