Windows were fine. Installation was lousy . We had insulation compound on the ceiling, the floor & the bedspread. It took over 6 weeks to remedy some of the deficiencies. We were promised by the owner that the ceiling will be repainted and it was never done.
- Approximate cost of services:
- $5,500.00
- Company Response
Hi,
My name is Lior Goldenberg, I'm the Director of customer experience at Magic Window Innovations. Firstly, i'd like to thank you for this review. It's important that our organization learns from customers who may not have had the absolute best experience with our organization. I noticed you've written this review as a private user, can I ask that you provide us with your information so that we can remedy the situation? I've tried searching our database for any 3 window jobs in Vaughan over the last 12 months and can't find any (our typical projects are 5+ windows). You can always call me directly 905-856-8805 or email me at lior@magicwindow.ca. Customer experience is one of the most important facets of our company and we'll do anything and everything we can to remedy this situation.