As other reviewers have noted, there are serious discrepancies between what this company tells you on the phone and what they try to charge you for. When I talked to the manager about my move, he told me three-hour minimum plus one-hour travel. When the movers showed up they handed me a contract that called for a $700 deposit (no deposit was mentioned on the phone), four-hour minimum charge plus travel, along with a bunch of additional costs ($40 per Èheavy itemÈ, $30 for stairs, etc). I called the manager to ask what was going on and after some haggling he came down to a $200 deposit. Then he proceeds to call his men and tell them $400. Clearly he is a rip-off artist (though not a particularly bright one) so I cancelled the job.