To say that we are thrilled with our new roof and the experience that we had with The Cutting Edge Roofing would be an understatement. We were petrified at the idea of needing to have our relatively intricate, yet deteriorating roof replaced so we started the process of obtaining quotes. We had a number of reputable roofing companies come out to quote but after speaking with Tracie-Marie and meeting Robert from The Cutting Edge Roofing we knew we had found the company we would use. Tracie-Marie gave us a great feeling about the company right from our first conversation, she was informative and confident. Robert then came promptly after we called and he went right onto our roof, took pictures and emailed them to us to show us all that we could not see. No need for us to take his word about the state of our roof as with pictures we had the straight up facts. He was quite booked so we knew we would be waiting for a couple of months so Robert did a temporary repair to hold us over - he did not ask for a cent up front. Robert spoke highly about other roofing companies, something that stood out to us. He and Tracie-Marie reassured us that their crews had been with them a long time and were very experienced which also gave us a sense of comfort. IT was obvious that Robert was extremely experienced, he gave us options from a number of high quality shingle manufactures and he explained the differences in quality and warranty clearly. He helped us choose a shingle that would be best for our house. He was beyond patient as we took weeks to decide on the colour - he even came one evening and placed samples on our roof in order to help us decide. He is a natural in dealing with customers. The crew came the day they had promised and they were amazing!! Our biggest fear was that we would be unhappy once the work started but it was the exact opposite. They were awesome. They laid tarps down around our house to catch any debris and cleaned up as if they hadn't been there. They were polite, pleasant and ridiculously hard working - SAFELY!! We had neighbours stop to inquire about the company as they too were impressed with the care the crew was putting into cleaning up and into keeping themselves safe while on our roof. Robert's quote was lower than all the others we had been given and the product quality and workmanship was top notch. We recommend The Cutting Edge Roofing from start to finish. Thank you Robert and Tracie-Marie and crew for making this slightly overwhelming experience a surprisingly pleasant one!!
- Company Response
You are so welcome... We apologize for such a late response to your outstanding review. We truly appreciate your kind words.