Galaxy Windows

Windows & Doors Installation & Service
Vaughan ON L4K 1Y7
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Reviews for Galaxy Windows

Average customer rating:
10 10 (623 reviews)

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Michel from Vaughan
Michel from Vaughan
1 review Vaughan, ON
10/10

Woodbridge Windows Replacement

I needed to replace all of my windows, patio and side entry doors, and called Galaxy Windows for an estimate. Dmitri came over to provide me with an estimate, and from the very start, Dmitri was very professional and was able to deal with all of our questions in a very calm manner, never making us feel rushed or pressured to make a decision. We went with the Hometech series for our windows, which are of very high quality and overall beautiful windows. We even went with Dmitri to Hometech's manufacturing site, to see the windows/doors 'up close and personal'. In terms of installation, I was very impressed. Alex and Vlad worked very hard and did an outstanding job with the installation...They came when they said they would, and completed the job in 2 1/2 days - exactly in the amount of time they had estimated. They were very professional, and really paid a great deal of attention to detail during the installation, never cutting any corners and really taking pride in their profession. Dmitri also dropped by a couple of times during the installation, to ensure everything was being installed as per my expectations, which they were. He even followed up the next day after the installation was completed, to check in and ensure that I was 100% satisfied, which I was. I would without hesitation recommend Galaxy Windows to anyone needing to replace their windows/doors!

Approximate cost of services:
$20,000.00
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Company Response

Hello Michel,
Thank you for being a good and loyal customer! Please let us know if you have any future projects in mind.
- Dmitri & Alex.

Sabrina
Sabrina
4 reviews Toronto, ON
10/10

All windows and door

My parents were looking to have all their windows and door replaced and had a few companies come to give a quote. My parents were really impressed with Dmitri as he provided advice and recommended size of windows based on the non standard window sizes that were in the home. Right away my mom knew she wanted Galaxy to do the work. From start to finish both Dimtri and Alex kept my mom in the loop with the progress of the ordering to the installation . My mom had some concerns and right away they were handled in a professional manner. My mom is extremely satisfied with her new windows and door and wouldn't hesitate to recommend Galaxy windows. Fantastic customer service and products.

Approximate cost of services:
$10,000.00
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Company Response

Hi Sabrina,
We’re pleased to have you among our happy customers. Your support is greatly appreciated.
- Dmitri & Alex.

ps_goepfert .
ps_goepfert .
3 reviews Richmond Hill, ON
10/10

New windows and doors

Galaxy exceeded our expectations in every way. Dimitri gave us a clear quote backed by exhaustive knowledge of his product and service. Installation was three weeks ahead of schedule and completed (all three floors and two sliding glass doors) in two days, just under Dimitri's prediction of a two and a half day job. The installers were absolute pros and perfectionists. If they had any problems, we didn't hear about them. They just got the job done The windows are beautiful and when they are closed, the house feels like it's sealed like a drum. We could not have made a better choice!

Approximate cost of services:
$13,000.00
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Company Response

Hello ps_goepfert,
Thank you for your kind words. We’re glad that everything worked out.
- Dmitri & Alex.

June Wu from Mississauga
June Wu from Mississauga
2 reviews Mississauga, ON
10/10

Replaced all windows and patio door

We recently purchased and installed windows with Galaxy windows. We found Galaxy windows through Homestar because of their high rating, and we were not disappointed. Their service and workmanship were excellent, well deserving of the 10 starts they currently have on Homestars. From the estimate to final installation their attention to detail and service was unparalleled.
We were impressed with Galaxy Windows ability to accommodate us. We had a freak accident where one of our previous windows shattered. Alex Adam (owner) and Galaxy Windows found a way to move up installation for us because of this emergency.
Dimitri came to give the estimate. Dimitri presentation was thorough and well organized. His expertise in his profession was showcased through-out the meeting. We were very pleased with his information and felt confident in his advice on the type of windows to be installed in each location. Galaxy windows also offered the most competitive pricing for Hometech Windows out of the multiple companies we contacted.
There were no delays in the ordering and installation of the windows. The windows were installed by Alex and Vlad. Both were very professional, and had great attention to detail in their work. Their installation on all the windows was flawless. They came on schedule and were actually able to complete the job half a day early. Following installation they cleaned up very neatly.
Dimitri also did a final inspection of the windows on the last day of installation. We noticed a slight issue with one window (pewter was not at a perfect 90 degree). Dimitri had the window replaced by Hometech within the week. We did not have to do anything! Dimitri contacted Hometech himself and have everything arranged. The only communication between Hometech and us was scheduling an appointment.
We were very impressed with Galaxy windows and would highly recommend them! Their workmanship, accountability, and expertise is unparalleled.

Approximate cost of services:
$16,000.00
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Company Response

Hi June,
Thank you very much for taking time and writing such a great review.
- Dmitri & Alex.

REBECCA LEUNG from Markham
REBECCA LEUNG from Markham
1 review Markham, ON
10/10

window

home stars provide us a very good service. They finish the work so quickly and clean up the place so well. They even install my blind back when they done the window. great service and great work.

Approximate cost of services:
$12,000.00
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Company Response

Hi Rebecca,
Thank you for your prompt and kind review. It was a pleasure to serve you.
- Dmitri & Alex.

L.Bullen in Toronto
L.Bullen in Toronto
9 reviews Toronto, ON
10/10

window replacement

We are extremely pleased with the service provided from the initial quote to the installation. Dimitri is very professional and courteous and the installation was on time. Both Alex & Vlad (the installers) were professional and worked very hard. They called the night before and again in the morning to say what time they would be arriving. Care was taken that all floors were covered and they also cleaned up when finished. Dimitri stopped by to inspect the work and there were no issues at all. We were very pleased with the product as well as the workmanship. We would highly recommend Galaxy Windows!

Approximate cost of services:
$6,500.00
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Company Response

Hello L,
Thank you for your feedback. I’m glad everything went as planned.
- Dmitri & Alex.

Patricia in Etobicoke
Patricia in Etobicoke
4 reviews Toronto, ON
10/10

Windows and Doors

Our experience with Galaxy Windows was fantastic! Beginning with our first meeting with Dimitri and down to the installation of the windows and doors, the entire experience was smooth and painless. The price was competitive, the installers were on time and worked all day (12 hours!) until the job was complete and the final result is beautiful!!! We have had a ton of compliments and we owe it all to Galaxy Windows!

Approximate cost of services:
$12,000.00
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Company Response

Hi Patricia,
Thanks for choosing Galaxy Windows. If you have any further questions, you know where to reach us.
- Dmitri & Alex.

Helen in Thornhill
Helen in Thornhill
5 reviews Vaughan, ON
10/10

Window Installation

The service that I received from Galaxy Windows was excellent - starting from the first visit to give an estimate to the final installation. The pricing was fair. I am very impressed with the quality of the windows. Also, the installers arrived punctually and worked hard all day. Overall a very positive experience.

Approximate cost of services:
$8,600.00
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Company Response

Hello Helen,
Thank you for taking the time and sharing your experience with us.
- Dmitri & Alex.

Katie from Toronto
Katie from Toronto
3 reviews Toronto, ON
10/10

12 New Windows

My husband and I recently purchased a house that was built in 1925 that had several different types of windows from different decades. Galaxy was one of three companies that gave us quotes. All three companies had pretty similar quotes, but what impressed us with Galaxy was Dmitri's thorough presentation. We were really impressed with his information and felt confident going with Galaxy. It took about a month and a half for the windows to be ordered, made and installed. The windows were installed by Hometech in one day while we were at work. We decided to go with single hung white windows and are extremely happy with them.
We had a small issue with one window and contacted Dmitri about it. He immediately contacted Hometech and they sent a service person within a day. The issue was resolved promptly with no cost. We are very impressed with how much Galaxy is concerned with keeping their customers satisfied even after payment is made and the windows are installed.

Approximate cost of services:
$5,700.00
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Company Response

Hi Katie,
We’re happy to hear that our service was good for you. If you have any concerns, please let us know.
- Dmitri & Alex.

Doug Van Moorsel from Burlington
Doug Van Moorsel from Burlington
2 reviews Burlington, ON
10/10

Window and door replacement

We bought our home about 1 year ago with the knowledge that all of the original windows and doors from 1965 would need replacing. We spent the first eight months researching window companies and getting quotations. Galaxy Windows was one of the contractors we found here on Homestars and We are really glad we called them. The initial visit from Dimitri was exactly what we were looking for, a knowledgeable salesman with answers to all of our question, and great suggestions for areas we were not sure about. When Dimitri gave us the quote our decision became very easy, The Galaxy price was very competitive for the Hometech windows we wanted. The installation team of Alex and Vlad showed up exactly when they said they would, and worked very hard to get the job done on time. Their attention to detail was remarkable and it not only shows in their finished work, but I know the installation was done correctly where we cant see. Alex and Vlad worked very neatly and cleaned up as they went. We could not be more pleased with our new windows and doors. I would definitely use Galaxy Windows again, and we have already recommended them to some friends and neighbours.

Approximate cost of services:
$20,000.00
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Company Response

Hello Doug,
Thank you for being a good and loyal customer! Please let us know if you have any future projects in mind.
- Dmitri & Alex.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Galaxy Windows

Galaxy Windows offers the best in Windows & Doors!
1. BEST PRODUCT QUALITY
2. PROFESSIONAL INSTALLATION
3. LIFETIME WARRANTY
4. EXCEPTIONAL CUSTOMER SERVICE

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Energy Star Certified WINDOWS AND DOORS
SERVICES
Design, Supply, Install, Service
BRANDS
WINDOWCITY, MASONITE, NOVATECH, TRIMLITE, VERRE SELECT, MENNIE,RICHERSONS
STYLES
Casement, Awning, Hung, Slider, Custom Shapes, Bay & Bow.
SPECIALITIES
Prestigious Homes, Custom Designs, Custom Colours
WEBSITE
http://www.galaxywindows.ca/consultation.php
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
20
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque
LICENSES
Yes
MEMBERSHIPS
Our products meet & exceed the performance standards set by ENERGY STAR, CSA, SAWDAC, WINDOW WISE.
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3-5 windows
BONDED
Yes
PROJECT RATE
Full & clear written estimate.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.