Grout Restoration Works Inc.

Tile and Grout Cleaning
113 Dooley Cres. Ajax ON L1T 4J3
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Tile and Grout Cleaning
Grout Restoration Works Inc.
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84%

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Reviews for Grout Restoration Works Inc.

Average customer rating:
9.3 10 (40 reviews)

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10/10

Grout Restoration in hallway, kitche, bathrooms and shower stalls.

Since 2014, we (and family) have used the services of Grout Restoration Works on 4 occasions, and most recently in March of 2019. This company works in a very ethical and professional manner. Roberto prepares the written estimates and describes in detail all the elements of the project. Gus and his team deliver superb work that fully achieves all that Roberto has promised. On every occasion our floors and shower stalls were restored and refreshed back to their original look. The grout on our main floor was deep cleaned and coloured sealed, which rejuvenated the entire area, and similar results were realized for the shower stalls. Thank you Grout Restoration Works, we will definitely continue using your services in the future and keep recommending your company to family and friends.

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Company Response

Thank you for your kind words! Your repeat business is the highest form of praise, and you are greatly appreciated as a valued customer. We look forward to working with you again in the future for any grout and tile cleaning and repair needs!

Marlene
Marlene
4 reviews Toronto, ON
10/10

Tile restoration in ensuite, additional bathrooms, kitchen and mudroom

Exceptional! The transformation to my tiled areas is amazing! It was like walking into my home on the first day when it was built 14 years ago. The team arrived as scheduled, worked diligently and non-stop until the work was completed. I only wish I had found this company sooner! I have already recommended Grout Restoration Works to two friends - and will continue to do so. Thank you so much for your expertise and professionalism.

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Company Response

Thank you for your kind words, Marlene! We are so happy you are pleased with our work. Your referrals are the highest form of compliment to our staff. We promise to take care of your family and friends in the same high standard that we cared for your home! Thank you again, and please let us know if you need any further assistance in the future.

Adam J.
Adam J.
2 reviews Toronto, ON
10/10

Bathroom group restoration

Our bathroom shower was in bad need of grout restoration and repair. We were very happy and pleased with the finished results. Looked like we walked into a brand new shower! Very friendly, professional and pristine service. Highly recommended.

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Company Response

Thank you for your kind words, Adam! It is our pleasure to provide the service that you are pleased with. Please keep us in mind for any future grout and tile cleaning and repair services for yourself or your friends and family!

Luis Tan from Toronto
Luis Tan from Toronto
3 reviews Toronto, ON
9/10

Clean kitchen tiles and caulk bathroom

Gus and Jose did a good job. Jose was very detailed in his work same as Gus who did the kitchen floor steaming and sealing. Very professional. They cleaned up the area as well after the job.

1 of 1 people found this review helpful.
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Linda
Linda
5 reviews Mississauga, ON
10/10

Like New

Grout Restoration made both bathrooms in our 19 year old house look brand new. The service was prompt, professional and perfect! Robert and the whole crew were very knowledgeable and helpful. Thank you all for making our old bathrooms look like new!

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Company Response

You are so welcome! It is our pleasure to provide you service and results that make you and your home happy! Please keep us in mind for any future grout and tile projects - or for friends and family who may need the same services in their homes.

Sonia
Sonia
1 review Brampton, ON
0/10

HORRIBLE service!!

Had grout done 2 years ago. Its now peeling off Roberto assessed problem. Offered NO SOLUTIONS or REASONS why this happened. HE IS VERY RUDE AND does NOT stand behind his work. DO NOT WASTE YOUR MONEY.

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Company Response

We do offer a one year warranty on all of our work. As soon as the client called us, two years and 10 days past the project date, we scheduled to visit and assess the condition of her floor for that very same day, even though the warranty was one year and 10 days expired. We found the floor a little dirty, several areas stained, and one grout line with a 4 foot crack (this was not part of the original service). We cannot warranty work past the designated time limit; nor can we guarantee how the floor is cared for or maintained after our service; nor can we offer any type of warranty on work that we did not perform.

The entire length of this visit was less than 5 minutes as Ms. Dillon verbally assaulted our representative and forcefully escorted him to the door, slamming the door so hard it hit him in the head. During that time, he did try to explain to her what we could do to remedy the situation, which was not satisfactory to her.

Lara in Toronto
Lara in Toronto
3 reviews Toronto, ON
10/10

Silicone replacement in older bathroom

I have a 1930s bathroom with older tile. The silicone was very dirty. Grout Restoration did a good job at an affordable price and was very prompt . It made a big difference and I'm very happy with the results.

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Company Response

Hello Lara,

We are so happy you are pleased with the work done in your home by Grout Restoration Works! It is our number one priority to have customer satisfaction with the service we perform. Please keep us in mind for any future grout and tile cleaning and repairs for yourself or family and friends - we will be sure to care for their needs to the same high standards we cared for your home! Thank you for your business!

Doug in Toronto from Etobicoke
Doug in Toronto from Etobicoke
5 reviews Toronto, ON
10/10

Fast Results and Service

Very fast response for a quote and the next day someone was here to do the work. Just had a couple of small areas done but do they look great! Look like new again. Service was polite, clean and professional. I will be recommending their service to family and friends. Good job guys!

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Francis
Francis
2 reviews Whitchurch Stouffville, ON
10/10

Main floor tile restoration and shower restoration

I’m so pleased of Grout Restoration’s workmanship and service. Roberto and his team were prompt, professional and knowledgeable in their craft. We got our entire first floor tile and grout steamed cleaned, buffed and sealed and had 9 loose tiles repaired and re-installed properly, due to the use of the builders sub-par material or installation that caused our tiles to become loose and the grout that eventually turned into sand.

Technician Gus was amazing and was successful in removing 9 tiles without cracking a single one. He removed and sanded existing cement to ensure the tiles are set properly and levelled with the excellent bonding agent they provided. Roberto and Gus did amazing job in cleaning and sealing the tiles and grout it brought it back to original, but in fact it looks better than what I could have ever imagined.

Technician Jose worked on our 9 foot glass frameless stand up shower and did an amazingly job. Grout and tiles on floors, walls and ceiling never looked this clean. He removed the old caulking and reapplied a new one that looks much better.

As a homeowner it’s always a good feeling to know you picked the right people to do a job a well done. Roberto was the first quote I got and that created a benchmark of the price and service that I can expect when calling around. After Roberto, I did my due diligent and got five more quotes.

Some quotes were over the phone while Roberto did a physical quote, which I think is always better to avoid any surprises at the end. Roberto is not the cheapest nor is he the most expensive but his price was adequate and reasonable base on the value he brings to the table. I got a quote from another company that was less expensive but when they came by they changed and increased their quote to align with Roberto’s quote but didn’t provide the same service that Roberto’s team would offer. So I went with Roberto because of the value he offered and the resources they use to get the job done without the use of any harsh chemicals. It was definitely money well spent and invested and my wife can’t stop smiling every time she sees our newly restored tiles. We highly recommend them to our family and friends. In fact, my parents are looking forward to have them work on their home next. Thank you very much Grout Restoration Team and keep up the excellent work!!! 

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Company Response

Hello Francis ~ Thank you for choosing Grout Restoration Works! We are happy you are pleased with the outcome of your project we performed in your home! Your referring us to others is the highest form of compliment, and we will do the same good job for your family as we did for you. We look forward to working with you again in the future!

Chris in Mississauga
Chris in Mississauga
7 reviews Mississauga, ON
6/10

shower stall restoration

i initially hired roberto and his company to restore my shower stall which was 24 years old they needed to return 3 times as the grout sealant was coming off and there was discoloration, roberto stated it was due to lack of maintanance on our part but we clean and dry the shower aftjer every use that is why it lasted 24 years!

they came back 3 times at no cost which to me shows it was not our fault. hopefully third times a charm fingers crossed!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Grout Restoration Works Inc.

Whether it is floors, bathtub or shower enclosure, or flat surfaces such as countertops, Grout Restoration Works has a special process of tile and grout cleaning. All of our processes are environmentally friendly and come with a warranty. Grout Restoration Works restores your tile and grout to look like new!

CATEGORIES
Tile and Grout Cleaning
SERVICES
Showers and bath tub tiles & Grout restoration. Grout Repairs/Replacement Cleaning & Sealing Grout Color Staining Broken Tiles Replacement Caulking Replacement 100% Green Cleaning
WEBSITE
https://www.groutrestorationworks.com/index.php
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly ask for details. Depends on project completed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.