Willow Landscape

Landscape Contractors & Designers
Oakville ON L6H1S3
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Willow Landscape

Average customer rating:
8.9 10 (8 reviews)

Sort by

Private User
Private User
1 review Burlington, ON
10/10

Front and Backyard Landscaping

Kevin and Lynda are absolutely amazing to deal with! From our first initial meeting to the end of phase 1 of our project, Kevin and the team were accommodating, creative/insightful, professional and extremely customer-centric. They also were very accommodating to our budget and always found ways to meet and often save money with alternate solutions.

Even when a issue arose, Kevin's vision kicked in and was able to provide a solution right away. Quite an incredible skill!

Coupled with Draper, his site manager... he was absolutely phenomenal. His attention to detail and workmanship was stellar and even when a on foreseen issue came up, Draper was able to accommodate and fix without swaying from our original design and within our allocated budget.

We are completing both the front and back of our house with Willow and are signing up for the maintenance program. I would not hesitate to refer them to family, friends and coworkers.

Needless to say, we would highly recommend!!

Was this review helpful?
Backyard oasis in Oakville
Backyard oasis in Oakville
1 review Oakville, ON
10/10

Backyard Project

After decided to put a pool in the backyard, the next big question was what to do about the landscaping. Our vison was very basic and after meeting with Willow Landscaping and hearing Kevin's ideas and thoughts our backyard is beyond our wildest dreams! The guys from willow worked fast and had no issues with some tweaks along way. A great experience that does not happen very often these days.

Was this review helpful?
Private User
Private User
1 review Oakville, ON
10/10

Landscaping Conract

We are very pleased with the service we received from Willow Landscape. After tendering the scope of work we wanted to get done around our house, we chose Willow. They offered very competitive pricing, quality work and a very responsive service from both, the site crew and management. We made a right choice. Open dialog with Willow team during the project allowed for nice improvements without big extras to the original price. We would definitely recommend Willow to our friends. Thank you, guys!

Was this review helpful?
Company Response

Thank you, this is very kind of you.

Wes from Toronto
Wes from Toronto
4 reviews Oakville, ON
10/10

Interlocking on driveway

We were looking for someone to re-level the interlocking on our driveway and reinstall some interlocking around a basketball pole in the driveway and found Willow Landscaping through a Google search. We are very pleased with the job they did, very professional job and they were able to fit us in relatively quickly. We are looking to use Willow again for other landscaping services. Thanks guys!

Was this review helpful?
Joan LaPointe in Burlington
Joan LaPointe in Burlington
1 review Burlington, ON
10/10

back yard patio

My husband and I were thrilled with the stone patio that Willow landscape laid in our back yard. The design, installation and final appearance were fantastic. Courteous, timely & professional work!

Was this review helpful?
Rachel from Oakville
Rachel from Oakville
1 review Oakville, ON
10/10

Major yard spring clean up and planting

Willow Landscape did a wonderful job getting our large corner yard into 'show' condition. They cleaned out all winter debris, trimmed, edged, mowed, added mulch to all beds, dug up dead bushes/trees and revitalized a messy garden with new plants. The crew was courteous, thorough and efficient. We have already booked them for another maintenance visit. We are thrilled with the results and wouldn't hesitate to recommend them.

Was this review helpful?
Allen from Oakville
Allen from Oakville
1 review Oakville, ON
10/10

Landscaping, Lawn Maintenance

We have had a couple of gardeners/landscapers over many years and while they were very good, Willow has shown us what great can be. Lynda, Kevin and the Willow team are wonderful people. They care about us, and our property. I have never had any issues reaching them. Lynda always calls me or e-mails me in a very timely manner. Their work is exceptional. Guests and passersby all comment on how beautiful and well maintained the property is. We use Willow for many different services including: lawn cutting, garden bed grooming, trimming of bushes/hedges, spring/fall clean-up, snow removal, planting, removal of dead material, mulch, repairing interlock. The work is always done on time, as promised and very professionally. We have recommended them to friends and our friends have similar comments. From a price perspective they charge a fair price for the quality of the work they do. From the quotes I received from various local firms, Willow was in the middle of the pack - not the cheapest but definitely not the most expensive.

Was this review helpful?
Liam in Oakville
Liam in Oakville
6 reviews Oakville, ON

First Review

1/10

response to Kevin of Willow Landscaping

We just read Kevin's recent response to our review made over 2 years ago. The whole experience began well with the selection of nursery stock and plantings however after the work was completed and the final bill presented he was unavailable to answer questions regarding the pricing (what we saw at the nursery and what appeared on the invoice did not match up). Although he always wears a Bluetooth device his wife Linda refused to give us his contact info so that we could discuss the pricing with him. Also, right from the start we were told we could pay the balance through Paypal (as was our down payment) however Linda informed us after the final invoice was received that it was not working and subsequently showed up unannounced at our door the very next morning looking for a cheque. We discovered later that afternoon that Paypal was indeed working fine and as such we were able to make the final payment online using our credit card as planned. We can only imagine that they didn't want to pay the 3% credit card cost through Paypal. This is all after telling us at the beginning that they offered Paypal as an attractive and convenient option to their customers.

We stand by our review and feel it is entirely accurate. We would have liked nothing more than to have had a positive outcome. If Kevin had maintained an open avenue of communication throughout the whole process and if Linda was more thoughtful and respectful towards clients then perhaps things could have been different. Unfortunately, that was not the case and we felt others would like to know.

0 of 2 people found this review helpful.
Was this review helpful?
Company Response

I am very sorry your experience became a negative one after your trip to the nursery. I brought you there to ensure that the plants being planted where to your liking. I have nothing to hide when it comes to the prices you see on the plants at the nursery, if I did I wouldn’t bring clients there. I did not have to take you and walk you around and be as helpful as I was. The price that you where charged, was for the cost of the plant, the labour to plant them and the cost to replace them if they died. I also make no apology in the fact that Willow Landscape needed to make a profit.

In response to Lynda not giving you my cell number. I believe it was the reason you wanted to speak to me. You didn’t like the price and you felt that we over charged you. As I explained in the above paragraph. The paypal issue is again like you said “We can only imagine” This had nothing to do with payment or you wanting to work with us. I do feel that the rating you gave us was a little on the low side. We could go back and forth on this review for a very long time and it will not solve anything.

Up until 2 weeks ago I had no idea about Home stars. This is a great site for the home owner. Now that we do know about it, so will our clients and future clients.

Again, Willow Landscape is very sorry that your experience with us was not all but a good one.

Kevin
Willow Landscape Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.