basement stack was clogged right below the clean out. All greese! 11yr old home in markham (just bought house last year). I rented and snaked the pipe for over 2hrs with no luck. Then we called another plumber and they also tried snaking for another 2hrs. They seemed to get further but was not draining and they recommended hydro jetting. After calling multiple plumbers with reputable ratings on homestars I ended up choosing Umbrella who's rates where more than half of the price of everyone else's quotes! Bodanna is very professional and knowledgeable as she knew right away what the issue was. She walked me through the procedure and what to expect from the plumber (Vlad). When Vlad arrived he was on time, very careful and clean walking us through everything he was doing. He even used the camera to show us what was being found and how it was progressing at no extra charge! All of the other companies where charging additional $300 to just use the camera! End of the day our problem is solved and we can now use our sink and dishwasher. I will definitely be using them in the future if need be. Thanks Bodanna and Vlad!
- Company Response
Thank you for your business. Your review is very much appreciated! It was our pleasure dealing with you too and thank you again for choosing us. Your trust and sharing your feedback are immensely important for us. Feel free to contact us any time whether you have a question or need professional help - we'll be always happy to help.
P.S. We are not addressing you by your name only because you registered as a private user hence we'll honor that, but we remember you.