Placed several orders with Entry Doors over the last two years to replace all windows and exterior doors as we were gradually renovating the house. Three pane glass in all frames, tilt and turn windows, sliding patio doors, entry door. This significantly improved thermal insulation, soundproofing and general comfort around the house. Looks great, easy to operate and very versatile with multiple window locking positions.
The product was competitively priced vs Canadian assembled tilt-and-turns. The frames are assembled in Poland, the metal gear has "made in Germany" stamped on it. Having lived there, it feels just right. Waiting for 3-4 months for the container to arrive is the only downside, but you can use that time to prepare for the install and do other necessary renovations.
Alex has a refreshingly low key showroom presence. While some competitors made us feel like we're in for a full car salesman experience, he came off more like an engineer concerned with how things work and meeting our requirements. The install team is personable, works fast and clean. Everything is leveled and correctly adjusted, no insulation gaps, no protruding screw heads anywhere. Handled our no-nails casing requirement with precise cuts and exact alignment. Caulking is occasionally sloppy.
After service and support is somewhat reluctant but honest, all requests had been resolved to our satisfaction. Speedy email responses and clear telephone communication.
- Company Response
Thanks a lot for positive feedback on our products and services. We're focused on top quality windows and doors for our Canadian customers and happy to receive feedbacks helping to improve our business. It is our pleasure dealing with such great and loyal customers like you!