Firemen Movers

Moving & Storage
Toronto ON M9W 5C8
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1/10

Worst Move Ever

I read all the great reviews about your moving company (and since I know several Toronto firefighters) I thought how could I go wrong with this company and decided to go with them. I even had one of my friends who works with Toronto Fire helping me at the other end. It was the worst move I have ever had. Things packed in boxes marked FRAGILE and surrounded by bubble wrap and towels were broken. I'm not going to get into details but suffice it to say, I would have done better with any other mover or moved on my own. In a way, I wish I had. :(

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Company Response

Thanks for your review and we are sorry your moving experience with Firemen Movers didn’t end up stress free. We never want a move to go poorly for our clients, or our crews, and we always strive to keep our clients happy. This ended up being a 14 hour day and we had to extend this move over two days so we can understand where your frustration comes from. This move ended up going much longer than anyone wanted or hoped for. We are glad our crews were able to hang in there on such a long day and we appreciate the way you treated our crews in such difficult circumstances. Long unplanned days like these are super challenging for everyone involved. We hope you enjoy your new home