Action Appliance Sales & Service Inc.

Appliance Repair
Kitchener ON N2M5P4
Write a Review
Write a Review

Recommended Professionals

98%(18 reviews)
89%(1 reviews)
97%(45 reviews)
98%(18 reviews)
89%(1 reviews)
97%(45 reviews)
HomeStars
Appliance Repair
Action Appliance Sales & Service Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

38%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Action Appliance Sales & Service Inc.

Average customer rating:
9.9 10 (71 reviews)

Sort by

Dave Flynn from Waterloo
Dave Flynn from Waterloo
1 review Waterloo, ON
10/10

Washing Machine Repair

Glen provided prompt and friendly service. He diagnosed the problem with our washing machine within 30 seconds of seeing our machine. The repair to our 18 year old appliance was a fraction of the cost of replacing it with a new machine.

He was polite, professional and friendly. I would recommend him without reservation.

Approximate cost of services:
$155.00
Was this review helpful?
Company Response

I thank you in advance for your future recommendations. Your review is much appreciated!

Tom Joyce from Waterloo
Tom Joyce from Waterloo
1 review Waterloo, ON
10/10

Frigidaire Repair

After 4 verbal quotes we choose Glen Campbell with Action because he took time on the phone to explain in detail his assumed cause of my refrigerator problem and his labour rates which were considerably lower than the other bidders. He came the next day fixed our problem in just over an hour again and showing us the minor problem and the repair kit for the leaking fridge. He was very pleasant and very professional in every aspect. I now have great trust in his performance & reliability and will request his service for future appliance problems. We strongly recommend him for any service requirement.

Approximate cost of services:
$130.00
Was this review helpful?
Company Response

Thank-you for taking the time to leave such a nice review!

d. voigt from Waterloo
d. voigt from Waterloo
1 review Waterloo, ON
10/10

refridgerator repair

We have used Glen Campbell and Action Appliance Service to repair washing machines, dryers and refrigerators at our home over the past 15 years and he has always provided excellent service at a great price. We have recommended Action Appliance sales and service to our family and friends and they have all been happy with the results.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Happy to be of service all these years. Your loyalty & review is greatly appreciated!

Shannon from Cambridge
Shannon from Cambridge
1 review Cambridge, ON
10/10

Dishwasher

Wonderful service every time! Very Friendly and professional and always gives honest advice about if it's worth it to fix or not. Much appreciated! Would recommend to anyone with an appliance problem.

Approximate cost of services:
$140.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

I always like to educate & advise the homeowner to help save them $$ down the road. Your review is greatly appreciated!

AG from Waterloo
AG from Waterloo
1 review Waterloo, ON
10/10

Dishwasher repair

I called and described my problem (dishwasher not draining), and they arranged to come out the next day. I was given a 2 hour window for the repairman to show up. He was here on time and he worked very quickly. He was polite, and responsive and I was able to pay with a debit card. Very affordable and no surprises as they post their rates on their website. I will definitely call Action Appliance again for my service needs.

Approximate cost of services:
$75.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

I like to make things as easy & painless as possible during a service call. Thanks for your review!

Anna Fanjoy from Kitchener
Anna Fanjoy from Kitchener
1 review Kitchener, ON
10/10

Washing Machine Repair

We have known and dealt with Glenn for almost 20 years. He is always our first call. He is dependable, honest and a pleasure to deal with. If you want your appliance fixed right, this is who you should call!

Approximate cost of services:
$175.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

It's been my pleasure to serve you over the past 20 years! Thank-you for your review.

Christine from Waterloo
Christine from Waterloo
2 reviews Waterloo, ON
10/10

GE Dryer Repair

My GE dryer wouldn't turn on and I thought I would have to replace it. This was my first visit from Glen and I am very happy with his service. Glen was prompt and professional, and diagnosed and repaired the problem quickly and he showed me what to do to if the problem arose in the future. I will definitely call Glen whenever I need appliance repair and would confidently recommend him to family and friends.

Approximate cost of services:
$60.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Very pleased to hear your happy with our service. Thanks for taking the time to leave a review.

tom griffith from Waterloo
tom griffith from Waterloo
1 review Waterloo, ON
10/10

clothes washing mc repair

Very very professional , very competent and very high value service. We have used Action Appliance for many years and trust their work and advice explicitly.
A first class service business, built by Glen and his support people.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

There is only one way to run a service business. Thanks for acknowledging that!

Wilma Schultz from Kitchener
Wilma Schultz from Kitchener
1 review Kitchener, ON
10/10

Dishwasher repair

Glen has been my go to guy for appliance advice and repairs for 15 years. Because he was studying for his Bosch certification, I purchased a Bosch dishwasher when I needed to replace mine, need I say more?

Approximate cost of services:
$340.00
Was this review helpful?
Company Response

Thanks for this review & your loyalty over the years!

Amber from Kitchener
Amber from Kitchener
1 review Kitchener, ON
10/10

Stove repair

Glen was helpful, and got the job done with no messing around. He made me comfortable & confident in my decision to call Action Appliance Repair. Would definitely seek his services again. Thanks Glen.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Happy to meet your expectations Amber & thank-you for the review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Appliance Sales & Service Inc.

Glen Campbell, owner and operator, has over 30 years experience in appliance repair. He is Factory Trained on major brands like Bosch, GE, Whirlpool, Frigidaire, Samsung and Maytag. Action Appliance is also Factory-Authorized Warranty Service Center for Bosch Appliances. Action Appliance Service opened for business on October 2nd, 1990. www. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Repair pros in Waterloo?