Harris Plumbing

I wanted to thank Mike of Harris Plumbing for helping us on Sunday with our emergency at our cottage in Huntsville area when the drain backed up. You sent Mike who was extremely professional. He let us know he was currently on another call when he was coming and recalled us to let us know he was on his way and when he would arrive.
As soon as Mike arrived he explained what the service call was going to cost, what steps he was going to take and what each was going to cost. It turned out the drain was frozen causing the stoppage and he had to thaw the ice in the drain. He did his work efficiently, kept us fully aware of what he was doing and answer any questions we had. It took about over some time to drain the drains and clear the ice. He also gave us some advice on what we could do to help prevent it from happening in the future.