I found Dennis's company through Home Stars when looking for someone to install a humidifier in our home. I narrowed my choices down to three companies, and called each one. Canadian Indoor Solutions was the only company that answered. And despite leaving messages at the other two places, no one ever did call me back.
Dennis was very pleasant on the phone and took the time to answer all my questions without ever making me feel rushed or making me feel like my queries were stupid or a waste of his time. He was very helpful and right from the start, I got a really good vibe from him as being a caring person in general. I hired him right away!
When Dennis showed up at my door to do the work, I quickly began to realize what all the positive write-ups were all about. He was very friendly and personable. He took the time to explain things, and even made some suggestions about things he wasn't even there to work on. One of the things I mentioned to him had to do with our heat always coming on then going off, then on and off, all the time. He checked our settings and everything seemed fine. What he did mention was that make of thermostat we had was not necessarily one that was known for doing a good job of maintaining a particular heat level. He recommended another brand and had the utmost confidence that we would definitely notice a difference and that we would be pleased. He was right!
We have a high-velocity type of furnace in our home. It was a bit of a challenge for Dennis and Charlie, as we had to try different angles to get it to work effectively enough to raise the humidity. I was very pleased with the work both Dennis and Charlie performed and would highly recommend Dennis's company to anyone looking to have any HVAC work done. His honesty and genuine desire to help, is a refreshing change from the usual grumpy and one-word replying HVAC workers, but when you combine that with his expertise and "customer first" attitude, Dennis truly is a rare breed of HVAC workers currently out there!
Thanks Dennis and Charlie!
- Approximate cost of services:
- $400.00