We had great misfortune to sign contract with sales rep Anton Levy from In Home Services who after collecting the 1500.00 of deposit "re-delegated" the job to J & M Home Services in August, 2008. Mark Z and Jacub C from J & M Home Services showed up at our door 2 weeks later demanding GST to be paid to them on top of the price of the contract and resigning the contract. We refused to give anything above discussed and agreed price with the sales rep in the initial contract and sign. J&M Home Services returned in 10 min telling that they cleared with the sales rep and no GST should be paid and they will do the job and we have to sigh once more. This where we got conned. Mark & Jacub excavated the property and started laying out interlocking stone on half of the walkway. 2 days later requested half of the pay, and we paid, as per contract terms. Guys never showed up for the next 2 weeks. Then showed up for driveway compacting which was done extremely poor. We called and pointed this out and were told they will do it again and someone will come to form landing and steps. No one ever came. 2 weeks later they appeared for 2 hours, put 2 boards in the driveway indicating end, which was quite shorter than driveway curbs. We phone contractor and expressed our extreme dissatisfaction with the progress and quality of their work and asked to please come and discuss it with us. Contractors came, picked up tools and left claiming they are loosing on this contract and measurements are wrong. This is after they collected $9000 from us and it is them who did measurements. We called them 3 times after, they hung up on us. Called sale rep and asked fro companies address since there was none on the contract. He gave me a bogus address in Brampton. This company does not advertise anywhere. They feed off unsuspected and inexperienced homeowners. It is remarkable that Mr.Nugent from In Home Services, company of our initial contact, gave us the same pitiful story he gave Rick in 2007 about how his rep took away contracts from him for side jobs and he fired him and Mark Zammit, his former employee, for unsatisfactory performance.
Now we are left in complete mess: butchered driveway, retaining wall with caps coming off after 6 month(contractors warranty is 24 months), weeds growing through partially laid out walkway, old concrete walkway was removed by contractor and we have mud now instead.
Do not trust companies who have no address on their contract: they plan to be not found and don’t give any money before project completion and request step by step description of the job to be done. I hope this will help someone not to repeat our mistakes.