Bill always shows up on time, he understands wool carpets and he is neat and tidy in his work. He is always willing to come and give me a quick consult in the case of an accident on a carpet. When he cleans our carpets they look fantastic and remain so for a long time. Thanks Bill!
- Approximate cost of services:
- $700.00
- Company Response
Thanks Laura for the review. I love wool and the benefits it brings to the home environment. Sadly, many uneducated carpet cleaners use improper ph and cleaning products (such as oxygen based cleaners) that cause irreversible damage to wool. When you look at wool under a microscope it looks like an tight acorn. When cleaned improperly, the acorn like cuticle cells lift away from the membrane and you lose the natural stain and soil resistance as well as the natural resiliency and abrasion resistance. You won't initially see the damage but it now be a constant battle to keep it looking good and its life span will be short. Some low moisture cleaning methods are also too aggressive for wool and will cause instant damage.