Precision Exterior

Roofing
Owner Name : Phil Vancouver BC V7C 5W3
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HomeStars  >  Roofing in Richmond  >  Precision Exterior
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22%

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Reviews for Precision Exterior

Average customer rating:
1.7 10 (6 reviews)

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Sherry in Coquitlam
Sherry in Coquitlam
1 review Coquitlam, BC
0/10

Terrible Customer Service

Precision Exteriors (Phil) painted my home in summer of 2015 using Benjamin Moore exterior paint that I supplied because I wanted a particular Benjamin Moore colour. At no time did he mention that any there was any problem with me providing the paint or question the quality of the paint. He told me the paint job would last 5 or more years. There were a few delays on his part but the job was eventually done. In the spring of 2017 I noticed the paint was peeling off the chimney in large strips. The house is a rough stucco so it should take paint well but I don't think it was prepped properly. I emailed Phil and he said he would come the following week to repaint the chimney and asked me to leave the paint on the porch. I took the leftover paint to Benjamin Moore to have it 'shaken' and I left it on the porch. Phil didn't arrive on the day he said he would. I waited a couple weeks and emailed again. He sent me a snippy email saying summer is his busy season. He gave me another date for fixing the chimney but he never came. I waited more than a month (until the end of the summer) and sent an email reminding him. No response. I waited another week or so before I emailed Phil again and received a very angry email that said I was blaming him for paint he hadn't supplied and that he had been planning on coming to fix the paint on the chimney but, because I had emailed, he would no longer come and fix the problem. Seriously?!?! My emails to Phil were reminders because he said he would fix it but never showed up when he said he would and never bothered to contact me. The fix wouldn't have taken him more than an hour and he strung me along for months! Worst communication and customer service ever. Do your research and get a painter who will stand behind their work.

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Private User
Private User
Private User reviews Surrey, BC
10/10

exterior painting

They were very professional and very quick. I needed to list my house on the market to sell. So time was of the essence. He was very knowledgable and he took the time to make sure it was perfect and that we were happy before they left Not only did our home sell we got above asking price. Thank you Phil

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Vladan from Burnaby
Vladan from Burnaby
1 review Burnaby, BC
0/10

Roof and gutter cleaning, powerwash.

Precision Exterior
604-910-8720
Owner Name : Phil
Vancouver
BC
V7C 5W3
CANADA

Called Phil few weeks back (Oct 2013), he came with his partner to clean the roof. After he was done, the next day in the bathroom of my masterbedroom I noticed massive leakage. Phoned him several times (before he finally answered), to ask him to come. He promissed to come the next day, but he didn't. Not responding on my calls, and messages. It's been few days, and I left quite a few messages on his phone. It seems he doesn't care anymore. The rain continues to do the damage on my cieling. Be aware of his way of doing business. When negotiating the work, he gave impression of a serious and trusty guy.

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electron16888
electron16888
2 reviews Richmond, BC
0/10

Cedar Roof Restoration

This is a review directed to anyone who are thinking about having "Precision Exterior" doing work on your house.

They offers services including the following
- Interior / Exterior Painting
- Gutter / Roof Cleaning
- Cedar Roof Restoration / Re-roof
- Pressure wash / Roof Cleaning

Personally I did not have a good experience with them.
However, it may just be a bad case, therefore this is only intended as my personal review of them.
1) Before handling them the cheque for works done, discovered a few items that were promised but left undone.
2) When need to have warranty work done, found out that they do not intend to do any warranty work that they claimed they would do. When call them for warranty work, they will make appointment with you but they do not intend to show up nor give you any notice. After that, they won't pick up your phone.
In my opionion, the way they conduct business is totally unacceptable.
Therefore, I would not recommand them to anyone.

Re : Precision Exterior ( Phil : 604-910-8720 )

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G
G
1 review Coquitlam, BC
0/10

painting

I wish I had read these reviews before I had hired these people!!!

Save your time and money and stay away from Precision Exteriors painting company.
The owner, Phile Couture will meet up with you to give you an estimate. Do not be a fool by how nice and professional he looks as he is nothing close to be professional.
He promises you to finish your job in one day and let me tell you that he will but the work he does is even worst than what a 5 year old can do in a month with a paint brush and a gallon of paint!!!
I was a fool and paid him in full before he finished the job and pointed a few spots that had to be redone and he assured me that he would finish the job.
Well, I came back the day after to find out that he did a terrible job and the paint looked really bad. I called him and politely told him about the problems and said maybe it was the bad lighting that he missed the spots and then he started screaming that he did some extra work as well and I should not expect him to do a decent job on the paint job that he got paid $750.00 for in advance then he HUNG UP on me. Since then I have emailed him a few times to give him the opportunity to come back and finish his job and he has been totally ignoring me.
PLEASE DO NOT HIRE THEM!!!!!!
I have many pictures that I can send you!!

1 of 1 people found this review helpful.
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electron16888
electron16888
2 reviews Richmond, BC
0/10

Cedar Roof Maintenance

Re : Precision Exterior ( Phil : 604-910-8720 )

This is directed to anyone who are thinking about having "Precision Exterior" doing work on your house.
They offers services including the following
- Interior / Exterior Painting
- Gutter / Roof Cleaning
- Re-roof / Cedar Roof Restoration
- Roof Cleaning / Pressure wash

Please be careful with these guys if you are going to have them work on your house or condo.
1) Before handling them the cheque for works done, please do yourself a favor and check to make sure that they did what they promised.
2) Make sure they write all the details that they said they would do down on the receipt. In my case, they told me that they would warrranty for x years,but at the end they did not intend to do warranty work they said they would do.
3) They would make appointment with you for re-check the work but they will not show up nor give you any notice. Furthermore, they will not pick up your phone.

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