Aardvark Heating And Cooling

Heating & Air Conditioning
Ottawa ON K4A 3S4
Write a Review
Write a Review
HomeStars  >  Heating & Air Conditioning in Ottawa  >  Aardvark Heating And Cooling
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Aardvark Heating And Cooling

Average customer rating:
9.7 10 (37 reviews)

Sort by

DECK in
DECK in
1 review Ottawa, ON
10/10

air conditioner sale and installation

When our air conditioner broke down, developed chronic freon leaks, we consulted three companies. Of the three Aardvark Heating and Cooling was head and shoulders above the others. Ryan Willbond is a personable and concerned professional who did a first rate job but also offered many value added components educating us about all aspects of our heating/cooling systems, reviewing a neighbour's systems at our request, consulting with respect to chimney removal and our smoke detectors and also offering complete and transparent information about his company's business history, protections and employee treatment. As you can see we are very impressed with Aardvark and would recommend them.

Was this review helpful?
Company Response

Thank you so much for your positive comments! It was a pleasure working for you.

Private User
Private User
1 review Ottawa, ON
10/10

Central Vacuum and hide-a-hose

I purchased s new central vacuum system with the new hide-a-hose system.
Aardvark installed the new system and it works great. Professional, courteous and quick service. Ryan was able to use some of the existing pipes to save me some money.

Was this review helpful?
Company Response

Thanks we're happy to oblige

Doug in Ottawa
Doug in Ottawa
1 review Ottawa, ON
10/10

Furnace Replacement

The exhaust piping for my furnace was 'red tagged' (by a different company) who gave me only 14 days to get it fixed. Since the furnace was 19 years old I decided to replace the furnace. I obtained quotes from a number furnace suppliers and was referred to Aardvark who I eventually selected to replace the furnace. This was based on a number of factors, most importantly Aardvark offered an Amana furnace with a lifetime warranty to replace the entire furnace if the heat exchanger fails (I am big on warranties), but also price, reputation, and Ryan's flexibility to work with the tight time constraints I was under. His quote was clear, understandable but provided the detail I required. When he came to do the work Ryan was very professional, thorough, and personable. There were some complications due to features of the house but Ryan was able to resolve them all. I am by nature very curious and had numerous questions for him while he was working. He was happy to respond to them and explained important aspects of the furnace, thermostat, humidifier, and pump. Since then the furnace has been working excellently. I was very impressed. The one complication I had was in obtaining a complete, finalized invoice for the work done. This is apparently due to problems in Aardvarks Quickbooks sy1tem. It was frustrating for me but I was impressed that Ryan continued to work on it until he found a satisfactory solution.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you, Doug for your comments and for your patience while we figured out a solution to our administrative problem. We're very happy to hear that you are completely satisfied with our work and we look forward to serving you again.

Serge in Cornwall
Serge in Cornwall
1 review Cornwall, ON
10/10

hot water heater replacement

Ryan came over on the 5th of Jan 2017 to do a hot water tank replacement. Ryan is very sociable and low key when he speaks. Very informative when a question is asked. His work is clean and methodical. He is very well versed in what he does and does not miss any details. I would have him come back and do work in my residence at any time. I strongly recommend AARDVARK HEATING AND COOLING , to any one who wants quality clean work.

Was this review helpful?
Company Response

Thank you for the kind words it was a pleasure working for you. And thanks for assisting and being hospitable.

HomeStars in Toronto
HomeStars in Toronto
2 reviews Ottawa, ON
10/10

Basement Renovation & BBQ Gas Line Install

I had hired a general contractor to complete a basement renovation who brought in Ryan from Aardvark Heating and Cooling to complete the duct work- which including moving things around to accommodate the layout. Ryan was very knowledgeable, courteous, and did a quality job. We ended up with an air conditioning issue a few months after the job ended when warmer weather came and Ryan came without hesitation to look at it, while the issue had nothing to do with his work, he provided incredible after sales service, fixed the issue and did not charge us. I highly recommend him for any work you need done.

Was this review helpful?
Company Response

Hi and thank you for the Review. If the fix is quick and simple we dont feel the need to charge. As for the Contractor we were hired by his work is also exceptional and we tend to attract that type of professional.

fern
fern
1 review Clarence Rockland, ON
10/10

Aardvark Heating and Cooling

I was very satisfied with the work that was done on our hot water tankless system, and was impress with the professional work, would recommend this system !

Was this review helpful?
Company Response

Hi Fern,

Thank you for the awesome review. We like to work with the best brands and top end equipment. Although it is usually more costly upfront but the quality pays down the road.

Ryan

Private User
Private User
1 review Ottawa, ON
10/10

Amana Modulating dc furnace

Hi,
I purchased the above furnace and it was installed on December 1 2015. Our row unit had a energy efficient furnace when we purchased it so I did not expect to see any different in the comfort after installing the new unit. However the first thing we noticed was the temperature throughout the house became more consistent. In the past the front of the house was always cooler than the rear and the upstairs was cooler than the main floor. To help offset this we kept the circulating fan on in very cold weather. AFTER INSTALLING THIS FURNACE WE WERE PLEASANTLY SURPRISED WITH HOW EVEN THE TEMPERATURE WAS THROUGHOUT THE HOUSE. I can't explain it and it wasn't expected and I can't explain it. It also allowed us to keep the thermostat one degree lower than in the past.

Was this review helpful?
Company Response

We're very happy to hear that you had a good experience with our company, and that you're finding some added benefits with your new furnace! Don't forget to check your furnafce filters to help maintain the efficiency of your furnace.

oz
oz
1 review Ottawa, ON
10/10

Hot water tank replacement.

Hot water tank replacement. Work was very cleanly done and the old tank was removed with great care. ( no dings on my walls, appliances etc.)Job well done !

Was this review helpful?
Company Response

Thanks for the great review! We look forward to serving you again in the future.

jenney.willbond
jenney.willbond
1 review Ottawa, ON
10/10

Tankless Water Heater Installation

Very professional, friendly and considerate service. Installation was efficient and new system works very well.

Was this review helpful?
Company Response

Thank you for the review. We're glad to hear you're happy with our service and with your water heater!

shane w.
shane w.
1 review Russell, ON
10/10

Tankless Water Heater

They were very professional, friendly and ensured that all floors were protected to keep clean. We are very pleased with our decision to switch to a tankless water heater and with the service provided by aardvark.

Was this review helpful?
Company Response

Thanks for the great review. I'm glad we were able to work out a good solution to your plumbing issues with the installation and you can actually enjoy a FULL tub of hot water now!
Ryan

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aardvark Heating And Cooling

We are an Ottawa based Heating and Air conditioning company offering Sales, Installation and service of gas furnaces, water heaters, gas fireplaces and air conditioners for residential homes in the greater Ottawa area. We have been in business for over 15 years and pride ourselves in a professional and clean ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.