What can we say, from the initial call to Alfie from Ultra Stone, we knew we were in good hands. Alfie and Ultra Stone was referred to us by a close family friend who had also worked closely with the team with their home and kitchen renovations. We trusted the feedback we received from our friend and after reviewing and meeting with a number of Fabricators and Countertop installers, we met with Alfie.
He was different in his approach and how he showcased the options we could use for our countertops. He also provided us with a ranking on what types, textures and colours would work well with the vision we had for our kitchen. We also wanted to do some minor structural changes, one key one was to level our breakfast bar to be counter height, and remove and replace our tumbled marble backsplash. Rather than simply sending another contractor our way, he took the time to explain how we could make the changes ourselves and save money and even offered to provide support and tips on how to do the work ourselves and save money!
When it came to selecting the quartz, Alfie took the time to explain the benefits of the various companies we were looking at and shared his top ones. He also gave us insight into the differences between made overseas and Canadian made (we went with Hanstone Montauk) and absolutely love it!!!
The appointments were booked after we finished tile installations and Alfie and his team came in and did the installations of the counters over a period of two days. Our sinks we selected were too small so he graciously worked with his vendor to exchange them for a very nominal cost (we weren't thrilled about this, but c'est la vie). The bathroom counters and kitchen counters look amazing and the kitchen is super functional! Nak came to install the backsplash a week later and even helped my husband install the new hood fan which was a super help! finally, we found a few spots that we weren't able to clean a couple weeks after installation and Alfie was quick to respond and they came right before the holidays to help make sure our kitchen counters were spotless! Overall I would highly recommend UltraStone as they are thorough, true to their word and provide a fabulous end-to-end experience within a realistic budget.
We did kitchen counters, sink installation and kitchen backsplash and 2 bathroom countertops
the pictures below are pre and post renovation
The ownership team provided very detailed guidance on what Quartz manufacturers were in the marketplace and how they stacked up from quality and price perspective. I was introduced to multiple companies in which I went and visited to look at slabs. The owner of Ultrastone actually recommended the lighting component of my kitchen be finalized before selecting the quartz. I completed new pot lights and chandaliers over island then proceeded to review all the samples under the correct lighting. The Quartz Slabs all looks different in showrooms, and Back Shops compared to in your own home. This recommendation and guidance completely changed my wife and I decision on what Quartz to select. The Prefabrication measurement taken and installation were very professional. Two great guys showed up, took shoes off, respected there surroundings and were strong communicators. They very focused and clearly new what they were doing. Sometimes companies do good with sales, prefab but then fall short on the final install....not Ultrastone. Exceeded my expectations and I'm now hiring them to do my washroom vanities. Thank You
Ultra Stone did a fantastic job installing quartz countertop, backsplash and waterfall island. The seaming is perfect. Installers were on time and accommodated a very tight schedule. I would highly recommend Uktra Stone.
We appreciate your review. Thank you!
My husband and I went to Ultra Stone on a recommendation, and were so grateful for it. We had an excellent experience working with Alfie who helped us pick out the right quartz countertop for our custom kitchen. He made the entire experience easy and enjoyable. Everything was on time between the measuring and fitting, stone cutting, and installation which was spotless. Extremely professional. The end result truly exceeded our expectations. We couldn't be happier with our stunning new quartz countertop and sink. We will definitely be recommending Alfie to anyone we know looking for the same amazing quality and service.
I found Alfie and his team very helpful with choosing a new kitchen countertop. They did a great job in manufacturing exactly what was required. During the installation process, the installers were very meticulous, clean and tidy. Everything worked out great. I would recommend Ultra Stone to my friends and family.
Domenic, thank you very much for providing feedback in regards to your experience with UltraStone Inc. We appreciate your business! All the best.
My husband and I are so impressed with all aspects of this project. Alfie and his staff are punctual, very professional and extremely tidy.
We are so happy with the result of this makeover.
Thank you Ultra Stone Inc. job well done!
Roberto & Danila
Dear Roberto & Danila, we are pleased to hear that your experience working with UltraStone Inc. was such as positive one. Thank you for this review. All the best.
We were recommended to Ultra Stone and couldn't be happier. My mom was redoing her kitchen and she wanted something brighter and fresher. Alfie and his team were great. They had a lot of patience with us. Their suggestions helped us with making a final decision. From the moment we walked into their showroom and met the team we knew we were in good hands. Everyone was so professional and the installers were amazing and clean. My mom's kitchen is beautiful and she loves it! We highly recommend them as you will not be disappointed.
We couldn't be happier with the job completed by Ultrastone. We recently did a major kitchen renovation on our 24 year old kitchen. As you know shopping for counter tops can be overwhelming, as there are so many different types to choose from . Alfie and his staff were very helpful and educational, allowing us to choose the counter that best suited our needs. His installers were very professional and clean!! They did a great job at a competing price. I would definitely recommend them to family and friends.
Alfie and staff were great to work with. A team filled with professionalism and expertise. The finished product was as good and better than I had expected. Clean installation and flawless service.
I would highly recommend this company to all of my friends and family.