BC Wide Home Services Ltd.

Heating & Air Conditioning
Burnaby BC V5H 4T2
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Julie from Burnaby
Julie from Burnaby
1 review Burnaby, BC
1/10

Cleaning Vents

I purchased a groupon for a discount on a furnace cleaning and servicing. I didn't know much about my furnace, but thought it should be about time that I have it serviced anyway. So for 69$ the guy spent 25 minutes doing something to my furnace and then sold me a filter, that in my opinion, I didn't need a 200$ filter but I took his advice and bought it anyway. Then he explained my vents needed to be cleaned, and they would do it for another 269$. The next day I suspected that I have been dealing with a charlatan and I called the competition. I learned a lot that day, first of all some professionals think the filter I bought for 200$ is a gimmic, while others knew very little of it, although they do carry them, they do not push sales, Now, in total 69$ (for the groupon) plus 269$, equals 338$. Funny thing, here I am thinking I got a deal while the competition does the same think for the same price...and I had a groupon. SO THERE WAS NO DEAL. Plus three other competitors explained that cleaning the vents in a house my size takes 3-5 hours. The BC home services guys did in in 1 hour. And they never showed me the 'dirt' in my vents, I asked but they didn't. And they sold my husband a cheap looking thermostat for 125$. I didn't mention, I have talked with them about my concerns, and they cleaned my dryer vents for free. I don't know but the competition states that just the dryer alone takes time, and that cleaning a house of vents and a dryer takes 4.5 hours...and as I mentioned these guys were here for 1.5 hours. Anyway,it's my fault for getting screwed by these guys. I paid them over 650$ for 2 hours labor, cleaning the vents, plus a filter and a thermostat. My advice 1) never buy a groupon for home services. 2) never hire BC Wide, they will rip you off. 3) never let someone in your home to work without agreeing on a total price before hand. If you can't afford to get ripped off....STAY AWAY from these guys.

Approximate cost of services:
$340.00
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