We are very happy that we found BC Wide Home Services. They did everything required to replace our old HVAC with a much better one. The whole process from first contact to installation was quick, efficient, professional, and friendly. The General Manager helped us research brands and when we decided on the specific one we wanted she sourced a supplier and sent us a very reasonable quote the very next day. I was glad they required us to have one of their technicians come to check out our former installation setup, because he discovered a couple of helpful things we needed ahead of the new installation, such as the limits of our condos current power situation and whether the existing line set could be used for the new unit or needed upgrades. He also discovered that the previous installation had not met code in terms of installing a "disconnect", so they sent their electrician to install it within days. Less than a week later, the technician returned to install the new HVAC. He did a great job, cleaned up after himself, took away all the packaging and boxes, and even took away the two units of the old HVAC for disposal.
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- Company Response
Thank you for your review Kate, it was a pleasure being of service to you.