Poor Quality Product and Deceitful Practices
I ordered shutters for 3 windows. Installation was quick, product looked nice. Few hours after installation noticed awful toxic smell coming from one of the shutters. We contacted the company multiple times over 6 months to come remedy the situation. We were spoken to disrespectfully, stood up a number of times, and had our phone calls screened. The company did say they would make us new blinds, but never delivered. They were deceitful and condescending. They have not delivered on their promise and after calling them dozens of times we have given up (which is exactly what they were hoping for). We took the blinds down ourselves a few days after installation. They have been in the garage for 7 months now without any dissipation in the toxic smell. We will be throwing them out.
- Approximate cost of services:
- $1,000.00