I employed this company for my elderly parents and they replaced all the windows in this property(20 or more units). After the install I noticed that many of the safety stops were missing from the venting windows and they confirmed they would be installed the next day. I called many times and was told that a service manager would respond. Shortly after, 2 of the large picture windows stated to leak. Once again, I called many times with no response from Meridian. I finally asked to speak to the manager, Igor for a remedy as significant drywall damage and hardwood floor damage had occurred on both floors. After numerous attempts and no return calls, I finally made contact with Igor and he was rude, belligerent and completely unaccountable. He made no accommodation for a remedy or restitution. What is worse is that Igor also owns the company. Since we could not afford any further damage to my parents home we called a true professional(Lux Windows) and further investigation revealed that Meridian's poor installation protocol lacked several critical steps. Their windows were not properly backed, poorly shimmed, no paper, tape or seal was used around the openings which naturally allowed water and wind to permeate. DO NOT USE MERIDIAN WINDOWS AND DOORS.
- Approximate cost of services:
- $14,000.00