I am sorry to say that I had written two good reviews about this company before but after seeing their customer service, I am forced to give them a zero rating! The back door they installed in February this year, leaks and inspite of writing to them,calling them repeatedly,no one bothers to respond.
First of all, some one called Andrew spoke very rudely to me when I first called their customer service to give my complaint. He then referred me to Igor,who is another rude and uncouth man. He literally shouted at me over the phone demanding as to who gave me his phone number!
The other bad thing about this company is that,their customer service email address they advertised is not valid,supported or monitored!
I would not recommend this company to anyone after what they have done to me and investing so much in their products!
- Approximate cost of services:
- $13,600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?