We were referenced to Steve by a neighbor, and the project was to replace carpeting upstairs. Steve was the consummate professional from the very beginning. He consulted with my wife and I, made suggestions which allowed us to make the choices we would be happy with. His crew are extremely professional, self motivated and very outgoing.
The job consisted of 3 bedrooms, 2 walk-in closets, 1 regular closet, the upstairs hallway, as well as the stairs to reach the upper level of the house. During his consult, Steve recognized that we could leave the staircase and railing alone based on the color of the laminate we chose, savings us time and money. The team was also aware of our pets being in the basement, and made sure not to "accidentally" let them out, while this isn't always the case when contractors arrive to your home.
While working on site, his team is aware of their surroundings. Sometimes, only one person is needed for a step in the process, but instead of standing around, his team noticed (and fixed) a scratch in our stairway walls, and two shelving units that were not secure.
One of the crew, who showed up early every day, gave me a recap of where we stood and the plans for the day. I left afterwards, but forgot to put out the recycling - so he took care of it for me. If they were this aware of shelves and recycling, how focused do you think they were on the stuff they were being paid for?
My wife's asthma was a major factor for us to put in laminate, and our house was spotless each and every day.
This team is a special group of people that has the know how to get the job done, but more importantly, they recognize how to see the big picture when someone's house (life) is in uproar.
Superb job, guys!
Shannon and Dawn