Floor Coverings International Mississauga

Floor Retailers
23-3170 Ridgeway Drive Mississauga ON L5L 5R4
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Floor Coverings International Mississauga
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Reviews for Floor Coverings International Mississauga

Average customer rating:
9.2 10 (14 reviews)

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JD
JD
3 reviews Mississauga, ON
6/10

New staircase and entrance tiles

Overall the work was well done. Just a word o& caution, do not be taken by the videos that they show you before you sign the contract. Also be aware that you will have to pay 40% down before the work begins which I think it’s a little bit much as other famous contractors have charged 10 or 20% upfront but not 40%. The staircase was beautifully done, however the top riser was 1 1/4” shorter than the rest. When we asked Claudio and Chris why was that different, they said that they were still within building code even though Chris had informed us before taking the job that the stair risers had to be exactly the same size for safety reasons as the ones that we had originally were not. Hence, replace the staircase. As for replacing the entrance tiles, the workers did not bother covering anything while working and so the dust was all over our furniture, our bran new hardwood floor and even our bedrooms. When asked about the mess, we were told “ well, you have to understand this is construction, and construction is messy.” The reason I mentioned the video at the beginning of my text is because in the video,they mentioned so many times on their cleanliness and how they cover everything, but in reality, none of this was done.

One last thing, if you are a person into detail ,then you will have to constantly on their back to ask them to come and fix things after the fact. Both of us work, and when we hire contractors to come and do the work, we don’t think we should be constantly reminding them to finish their work properly. They are the professionals and they should know better.

But, I have to say that whenever I contacted Chris and asked him about something that was not finished that he would come the next morning and fix it. He was very helpful in all of our requests and tried to work with us with what he was able to do. But I definitely did not think that Chris was in any way the problem, but I think it had to do with the rest of the team and contractors that he were working with him.

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Company Response

John

Thank you for taking the time to respond and review our work on Home Stars.
We at Floor Coverings International Mississauga take pride in our workmanship and strive to treat each home as our own.
Had we taken the project on from the beginning the scope of work, would have been done differently.
As a result of removing the existing ceramic tiles it was difficult to control the dust, and we regretfully did not use the plastic to cover off the entire main floor.
We offered to send in a cleaning crew, but your wife was generous enough to clean up the dust, which we appreciate and hopefully mitigated with flowers.
With regards to your stairs, since the staircase was being built and installed to fit the landing to the basement floor, we had to work with the space available (length, height and ceiling clearance) and make it as close to spec as possible but the first step is the one that has to be adjusted to fit these requirements which is what happened in your case.

The work projected was scheduled for a time frame of 3 weeks.
Our crews work to finish the job each day to allow the next phase to be completed. For example after tile install you allow time for drying before grouting.
In order not to disturb the home owners we provided a lock box and key.
We spoke daily with John to reassure him that all work was being completed in a professional manor, and to advise him of the next steps.

With regards to deposits, Home Depot, Rona, and Lowes all require all goods and install to be paid fully before the work can even be scheduled. Kitchen and window companies require 50% in advance with 40% on delivery and 10% on completion. We as a flooring company have operated for 10 years with a 40% deposit structure and it’s generally standard in our industry.

Thank you Chris

wjohnson
wjohnson
4 reviews Mississauga, ON
10/10

Carpet installation

I have used FCI on two separate projects this year, and on both occasions the experience was a completely satisfying one. Dealing with Jason to set up the scheme of work is always a pleasure. He is pleasant, efficient and professional. The team of installers who came to do the work did an outstanding job and the carpets all looked amazing when finished. The crew was efficient and careful of the surrounding areas, and left the house very clean when they were finished. I would not hesitate to recommend FCI, and will use them again in the future.

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Company Response

Thank you it was a pleasure doing business with you

Joy
Joy
1 review Toronto, ON
9/10

Living room

Kept good timing. Moved away all debris asap. Laying of the floor was excellent.superb craftsmanship.good manners.listned to all my concerns and advised accordingly. Will use them if opportunity presents itself.

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Company Response

Thank you for you business

Joe
Joe
3 reviews Toronto, ON
10/10

They should have their own renovation show!

As our renovation has come to an end, my partner and I would like to take this opportunity to thank Jason, Claudio and their crew for all their work on getting our new condo ready. After hearing so many nightmare stories about home renovations, and personally experienced with one initially, the FCI team came to our rescue half way through our project and has illustrated nothing but the greatest professionalism. It's difficult to find a good contractor these days, especially during this crazy Toronto housing boom. So for those who found one, they would generally like to keep them a secret. In this case though, I think they deserve a proper recognition. They were simply amazing.

And if HGTV is looking for a new host for their next reno show, they should definitely audition Jason and Claudio.

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Company Response

Thank you for the kind words it was our pleasure working with you also.

Shamir from Toronto
Shamir from Toronto
6 reviews Toronto, ON
10/10

Hardwood Flooring, Carpeting

This is the second time I've used FCI Mississauga for a major flooring renovation. Jason from FCI is incredibly knowledgeable, and a pleasure to work with. A few times he even talked me out of a more expensive option for something that was much more cost effective.

We've had them replace floors with both solid and engineered hardwood, carpeted one floor, completely refinish existing stairs, and do a gorgeous install of a runner. They also refaced my fireplace wall with a very time-intensive and complicated facing, as well as provided a fantastic granite hearth. In addition, they were able to recommend and coordinate with skilled contractors to finish a large amount stair railings/spindles/posts as well glasswork. In fact, Jason's input on pretty much every aspect of our renovation was invaluable.

Claudio did the actual install, and is very skilled and professional. Everything was done on time and on budget. In terms of price comparison, they came in competitive, if not lower, than all other quotes I took.

After the job was finished, they returned several times to make the smallest changes to meet my rather exacting standards. Quality of the work is perfect.

I'm definitely going to use FCI again in the future, and am always recommending them to family and friends. A pleasure to work with, and we enjoy the results every day!

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Steve
Steve
3 reviews Mississauga, ON
8/10

Hardwood floor install

The installer arrived on time, and worked very efficiently. Completed two rooms and upper landing. Wood looks seamless, Came back to adjust top step as It seemed a little bit off, and looks great!

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Sharon in Mississauga
Sharon in Mississauga
4 reviews Meadowvale, ON
9/10

Hardwood installed in living/diningroom, hallways and stairs

I called Jason at FCI on a recommendation from my brother, and was I ever glad I did. From the first appointment with Jason to his final inspection after the job was complete, he was very professional and courteous. The installer, Claudio, was also very professional and a pleasure to deal with. He did an awesome job, and even worked through the long weekend to get the job finished. I will definitely call them when it's time to recarpet my bedrooms!

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Liz in Mississauga
Liz in Mississauga
1 review MISSISSAUGA, ON
10/10

Hardwood flooring and crown molding install

Both Jason and Claudio are amazing, personable and professional, great workmanship and very customer focused. They were both extremely patient with all my questions and very detailed in the work and what to expect. It was great to work with them, they put me at ease from the first minute and helped guild me through what was needed and what was coming up next. They're advice was priceless. I would not only recommend them to everyone I know, but I would use them again in a heart beat and go to them first for any projects I have around the house.

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Lisa from Mississauga
Lisa from Mississauga
7 reviews Toronto, ON
10/10

Replaced tile flooring in hallway

Jason and his team did an amazing job. They were professional and the quality of their work was great! Jason also provided us with helpful feedback which helped us decide on design. They provided good service from the beginning to the end of the job. We would definitely use them again.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Floor Coverings International Mississauga

FCI is a different kind of flooring company; we are flooring specialists and design consultants. We can help you replace an aging floor or design a whole new space through a new floor. We are connected with all the major flooring manufacturers and local distributors to get you the best products for the best value. We are here to help you find the best floor for your space and budget and best of all we bring the floor store to your door.

CATEGORIES
Floor Retailers, Carpet & Rug Retailers, and Floor Laying & Refinishing
PRODUCTS
hardwood, prefinished/site finished hardwood, Carpet, Commercial Carpet, Custom Carpet, Corridor Carpet, Area Rugs, Custom Area Rugs, Tile, Stone, Vinyl, Sheet vinyl, Luxury Vinyl planks and tile, Commercial VCT, Marmoleum Sheet and Tile, Walk Off/Entry/Anti-fatigue Matting
SERVICES
Supply and Install all types of flooring commercial and residential, as well as wall tile such as shower enclosures and backsplashes
BRANDS
Woods - Preverco, Bruce, Armstrong, Hartco, Superior, Shaw, Anderson, Columbia, Scandian, Goodfellow and a few local suppliers. Carpet - Shaw including Tuftex, Queen and Phili, Shaw Contract, Tandus Crossley, Mannington, Bealieau, National, Godfrey Hirst, and a few other smaller custom mills. Tile - Dal Tile, American Olean, Faber Natural Stone, Olympia, and Centura. Vinyl - Karndean, Armstrong, Gerflor, IDC, and color works. Commercial Flooring - Marmoleum, Johnsonite, Armstrong, Roppe, and a few others
SPECIALITIES
Residentially - Installing strip flooring and matching it with existing flooring so that the whole house looks like it got wood when it was built. Carpet - we are masters with carpet and offer a huge array of styles and colours. Commercially - Corridors and high traffic carpet and carpet tile applications that just have to perform better than the base grade materials installed when built or previously.
WEBSITE
http://mississauga.floorcoveringsinternational.com
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
3
RETURN POLICY
We Accept Visa, MasterCard, Cheque and Cash
LICENSES
BNI, ICI Floors and More, BCX,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All labour is warrantied for 2 years from the date of installation. Materials are warrantied by the
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