Anthony's Espresso Equip. Inc.

Housewares
1 WOODBRIDGE Vaughan ON L4L
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HomeStars  >  Housewares in Woodbridge  >  Anthony's Espresso Equip. Inc.
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70%

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Reviews by rating (past 12 months)

Reviews for Anthony's Espresso Equip. Inc.

Average customer rating:
6.9 10 (13 reviews)

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DS
DS
1 review Bradford West Gwillimbury, ON
10/10

Saeco Machine

Anthony's Espresso Equip. Inc.
9052640433
1 WOODBRIDGE
Vaughan
ON
L4L
CANADA

Purchased my Saeco here. Very knowledgable staff. Was able to try out the machines before I bought which was important to me! Pricing is competitive. And they sell great coffee too!!! Overall super happy and impressed.

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Company Response

Thank you for your rating and review! We are glad you are enjoying your Saeco

Kyle Edward in Brampton
Kyle Edward in Brampton
1 review Brampton, ON
10/10

Fantastic service and a great selection! (Breville Barista Express)

Fantastic service and a great selection!

Brought a Breville Barista Express in for repair, I didn't really know what was wrong with it so they informed me a tech would call to explain what needed to be done when it was my machine's turn in the queue.

Got a call earlier than I expected, was told what was wrong and how much it cost, which seemed fair to me, had it serviced and was ready for pickup the next day.

Would definitely shop here again for a new machine or if my machine ever needs service again.

Price included labour, new pump, new solenoid valve, and tax.

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Company Response

Hi Kyle, thank you for your rating and review. We are glad to have serviced your machine. Come by anytime for an espresso!

JMan in Vaughan
JMan in Vaughan
1 review Vaughan, ON
0/10

Espresso machine repair

Very poor service. They added parts to my invoice after I questioned the high charges to justify higher costs but did not replace parts. I paid $90.00 to clean my machine and it took 6 weeks to get the service done. Shame on Anthony's for not being honest and transparent!

0 of 2 people found this review helpful.
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Company Response

Hi Jman, sorry you feel this way. As stated on another forum for our Toronto store, it seems odd we would have added parts to an invoice without having replaced them. In almost 20 years of service, that has and never will be a business practice for us. Maybe there was a misunderstanding. Our technicians keep (when physically possible) replaced parts with the unit so our customer can see them. Our maintenance service typically ranges between 1-2 weeks. We have had busier times (especially during the holidays) when service timelines have reached up to 4 weeks, however, we do communicate what the current wait time is at drop off.

Private User
Private User
Private User reviews Vaughan, ON
0/10

Coffee machine repair

Very irresponsible, unprofessional and unreliable company. Would never recommend it. Did not fix my problem, did not keep me informed about the repair. Took mote then 2 months to fix my machine and in 2 weeks it does not work again.

0 of 1 people found this review helpful.
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Dominic in San Francisco
Dominic in San Francisco
1 review Rosemère, QC
10/10

Honesty and Integrity

I brought my espresso machine to have it repaired. I found Anthony , Dino and the staff to be honest and above all fair and competent in their assessment and evaluation of the espresso machine. I commend them for their hard work and their friendly demeanor. I would highly recommend them to you!

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Company Response

Thank you Dominic for your rating and review!

John in Markham
John in Markham
14 reviews Markham, ON

First Review

10/10

Great customer service

I was looking for a company to service my coffee maker and was lucky to fine Anthony's. the family is outstanding and the service is compete and professional. they have a compete line of coffee and espresso makers for home or business as well as coffee and other complimentary items. drop by and they will make you an espresso while you shop.

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Company Response

Thank you John for your rating and review. You are welcome anytime to come by for an Espresso!

stef_carubia
stef_carubia
1 review Vaughan, ON
10/10

Espresso machine

They fixed my delonghi espresso machine and now it works great. Reasonable cost and friendly staff.

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Company Response

Thank you for the review Stefanie!

Mike S.
Mike S.
1 review Vaughan, ON
10/10

Saeco espresso machine

My new Saeco espresso machine is exactly what I wanted and needed. The guy didn't try to upsell me to a more expensive machine. Very kind and knowledgable. Great experience. Thank you!

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Company Response

Thank you Mike for your review!

Greg Luke from Richmond Hill
Greg Luke from Richmond Hill
5 reviews Richmond Hill, ON
10/10

Espresso Machine, Coffee Machine, Espresso Beans, Kitchen Appliances

I have been regular customers for many years. I have always found the staff provides honest and quality advice. Their Customer service is 5 star. They continuously go out of their way to make me a delighted customer. I could not be more pleased. They also have the best espresso and coffee beans in town. (I've tried most of the the others).

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Company Response

Thank you Greg for your review. We appreciate the kind words and appreciate your business!

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