Dr.Pipe

Plumbing
9 Renoak Drive Toronto ON M2R 3E1
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94%

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Reviews by rating (past 12 months)

Reviews for Dr.Pipe

Average customer rating:
9.4 10 (25 reviews)

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Cooper
Cooper
1 review Toronto, ON
10/10

Pipe in powder room

A few days ago the sink in the powder room started to leak. The pipe was corroded where the trap is located. I called Max and he sent Andres who replaced the pipe and left the powder room in perfect order. He was fast and efficient. I've used Max and his team for 10 years for major jobs replacing lead water lines in the front yard and installing a much-needed backwater valve under my house to prevent flooding during heavy rains. During a winter freeze, my pipes froze inside the wall and burst at midnight. Max's team was here by breakfast and moved the vulnerable pipes from the exterior wall to inside the ceiling. Hardworking, decent, efficient crew.

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Company Response

Always pleasure to serve you Susan

Roman in Kitchener
Roman in Kitchener
1 review Toronto, ON
10/10

Trenchless Drain Repair

We had a problem with our drain and needed repairs. We just redid our yard last year though and I didn’t want to mess it up. My research indicated that there few trenchless methods to do just that. I chose this company as they seem to specialize in it.
I was right, they did the job quickly and my yard is intact. Price is good as well.

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Company Response

Call me for an estimate 4169512777

Gila G.
Gila G.
3 reviews Vaughan, ON
10/10

Kitchen, Bathrooms renovation

We bought a resale house that required renovation. We are very happy that we met max and his crew. We are greatly appreciating the excellent work that was put into our 4 bathrooms and all the plumbing work in the kitchen, all completed within a very short time (3 days). Thank you Dr.Pipe! I will most certainly recommend Dr.Pipe to anyone!

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Company Response

Thank you, Gila. We are pleased that you shared your review with us. We are happy to know that you were satisfied with our kitchen and bathroom renovations and look forward to being the plumbing and drain service provider you will continue to rely on should you require assistance in the future

PL
PL
2 reviews Toronto, ON
10/10

Elevator Drainage, Renovate Men's Locker room and major plumbing repair, plumbing emergencies, and upcoming major sewer plumbing repair with backflow prevention install

Dr Pipe, led by Maxim, has been an amazing partner not just a contractor. His experience goes beyond plumbing and makes him a valuable resource!

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Company Response

Thank you very much. It was a pleasure reading your review and learning how happy you were with our service. We are certain that the services we provided--elevator drainage, men's locker room renovation, and major sewer plumbing repair with backflow prevention installation as part of a plumbing emergency--will be satisfactory, but we also look forward to seeing you in the future for any seasonal plumbing work. Thank you again.

alex r.
alex r.
1 review Toronto, ON
10/10

Kitchen and bathroom renovations, plumbing and drainage systems

Very reliable, reasonable prices, very good quality and time management, excellent engineering skills,
Customer service oriented company.

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Company Response

Thank you, Alex, for sharing such a nice experience with Dr. Pipe Drain and Plumbing Services. It’s kind of you to note the quality of work and customer service you received for kitchen and bathroom renovations, plumbing, and drainage systems. We appreciate your review. We will be happy to work with you again.

Chris from Toronto
Chris from Toronto
2 reviews Toronto, ON
10/10

replaced drain pipe to city sewer line. installed backup valve and sump pump installation

Found Max on Homestars and called because his reviews and rating were favourable. Bottom line, he came, assessed the issue, and presented options. He ran a camera so I could see the condition of the pipes and located pipe outside for no charge (Roto Rooter est $250ish for this service). He's a straight shooter and true to his word. His team came as scheduled, were very professional and thorough, and left the job-site clean. I highly recommend Dr Pipe if you have a plumbing job and you want a very fair price, professional tradesmen, and a job well done.

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Company Response

Thank you, for sharing your experience with Dr.Pipe Drain and Plumbing Services. It’s pleasant you note our honest and quality work during drain pipe replacing and backwater valve installing. We really do our best to save your time and money. We appreciate your review. We will be happy to work with you again.

E. Sallese in Toronto
E. Sallese in Toronto
3 reviews Toronto, ON
10/10

Drain work and sump pump installation

Max was the "first responder" to our call for help after our basement flooded. He quickly diagnosed and then rectified the immediate source of the problem. More important, he identified (and showed us with the drain-cam) a more serious situation relating to the sanitary and storm water drains. Max made cost effective recommendations to eliminate any future concerns. His crew was remarkable. Each worker was courteous and worked diligently. I was impressed how they tidied up after each day's work. Extensive drain repairs are never cheap, but Max's pricing was very reasonable. To boot, he also informed us of, and eventually completed all the required paperwork for, the basement flooding prevention subsidy offered by the City of Toronto.

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Company Response

Thank you for taking the time to share your feedback. It is rewarding to know that you were so SATISFIED? With the service of our crew. Basement flooding prevention and sump pump installation are extremely important for any Toronto homeowner- thank you for choosing Dr.Pipe Drain and Plumbing Services for this issue. We appreciate your review and we'll be glad to see you again.

harry from Toronto
harry from Toronto
1 review ,
10/10

bathroom leak

Max was awesome. After figuring out our problem, Max fixed a couple of little things that we didn't even ask him to fix. He also made recommendations for a potential future issue. Max gave us a cost efficient solution and identified the cause of our leak issue quickly. Max also gave us the names of good contractors to do drywall work.

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Company Response

Thank you for sharing this experience with us. Dr.Pipe Drain and Plumbing Services look forward to being the plumbing and drain service providers you can rely on if you require assistance again in the future. Thank you for choosing us!

Tara W from Toronto
Tara W from Toronto
3 reviews Toronto, ON
10/10

Bathroom Plumbing

Max and his team were amazing. Max treated both my husband and I with such kindness and patience, especially for two people who knew little about plumbing. He literally drew a picture of all the plumbing within our house and explained how it all worked. He was a terrific communicator throughout the process and kept high standards on all the elements of the job. We had a problem that other plumbers were unable to solve and he was the one who was able to find the problem and fix it. His work was clean, he followed up after to make sure we were still happy and I cant recommend him enough!

1 of 1 people found this review helpful.
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Company Response

Thank you, Tara. We are happy to know you were satisfied with the bathroom plumbing service we provided. We look forward to hearing from you in the future should you require our services and we thank you in advance for any referrals you make on our behalf.

Rick S from Milton
Rick S from Milton
1 review Milton, ON
10/10

Trenchless Sewer Pipe

I received two quotes, Dr.Pipe's was inline however he spent an appreciated amount of time scoping the problem with their instruments and showed me LIVE the problems with our drain. The other vendor didn’t and I was worried there would “unexpected” costs. Max and his team were very professional, maintained a clean job site and cleaned up thoroughly after themselves. I wasn't able to be home during the 3 days they were onsite, so I gave him a key. To demonstrate his professionalism as a key-holder, when someone came to the house to remove something (I was expecting them), he called me first to say "ABC" was here and "is that ok?". I'd recommend them.

1 of 1 people found this review helpful.
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Company Response

Thank you, Rick, for sharing such a wonderful account of your experience with Dr.Pipe Drain and Plumbing Services. It’s pleasant you note our clean job.Avoiding the mess is one of the benifits of Trenchless drain repair. We do our best to save your time and money – that’s why we always clean up thoroughly after ourselves. We appreciate your review. We will be happy to work with you again although confident that your drain won't bother you again. Perhaps call us for new installations.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr.Pipe

Dr.Pipe Drain and Plumbing Services specializes in quality plumbing services at disruptive prices. We beat any written estimate by 10%. We offer the best prices for trenchless drain repairs in Toronto. We value your home and will keep it clean. If you need the job done right the first time around by friendly plumbers - we are the company for you.

CATEGORIES
Plumbing
PRODUCTS
Catch Basins Cleaning, Clogged Toilets and Sinks, Drain Line Video Inspection, High Pressure Water Jetting, Eavesthrough Cleaning, Odours from Drains, Sewer/Drain Replacement, Sewer Backwater Valves, Sump Pumps, Leak Detection, New Installations, New Water Mains/Service, Odours from Unknown Sourses, Pipe Noises, Renovations
SERVICES
Trenchless Drain Repair, Sewer/Drain Replacement, Drain Line Cleaning, Drain Line Video Inspection, Bio Cleaning, Inside Waterproofing, Backwater Valves Installation
BRANDS
Ridged, Moen, A.S., Riobel, Aquabrass, Kohler,Gingers
STYLES
Trenchless Drain Repair Technology
SPECIALITIES
Any kinds of plumbing work
WEBSITE
http://www.drpipe.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
10
RETURN POLICY
n/a
PAYMENT METHOD
cheque/credit cards Visa/ Master Card only
LICENSES
Master plumber license, fire prevention P.Eng.
MEMBERSHIPS
PEO.-Professional Engineers of Ontario
LIABILITY INSURANCE
Yes
DIPLOMAS
N/A
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
N/A
BONDED
Yes
PROJECT RATE
per job.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1year for plumbing repair, 5 years for rough-ins, 10 years for waterproofing, 20 years for all under
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