Enchanted Chimney Sweeps

Chimney Sweeps
Hamilton Street Toronto ON M4M
Write a Review
Write a Review
HomeStars  >  Chimney Sweeps in Oakville  >  Enchanted Chimney Sweeps
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Enchanted Chimney Sweeps

Average customer rating:
9.6 10 (18 reviews)

Sort by

Mike in Burlington
Mike in Burlington
3 reviews Burlington, ON
10/10

Quick, clean and friendly

The guys arrived well before the appointment. Good education on some facts that I would not have known otherwise. In and out in 30 minutes like they said. And not one speck of ash anywhere to be found on the floor! Great work and great company!

Was this review helpful?
Company Response

Thank you for the great review Mike! We always appreciate hearing from our customers!

Gillian in Toronto
Gillian in Toronto
1 review Toronto, ON
10/10

Wood burning fireplace cleaning

Awesome friendly service. Tim was the best, this company has cleaned my chimney for over 20 years. Reasonable price & fabulous thorough job. I wouldn’t use anyone else. They’re a small family business that takes pride in their work.

Was this review helpful?
Company Response

Thank you Gillian! We do take pride in our work - thank you for taking the time to send us a review! See you next year!

Jason Bowden
Jason Bowden
2 reviews Burlington, ON
10/10

Amazing and prompt!

This company was excellent to deal with! Tim was bang on time and did a great job cleaning and assessing our wood burning fireplace. He was very polite and a pleasure to deal with! I will definitely recommend this company and continue to use them for our future chimney needs! Thanks Enchanted!!!!

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you! We really appreciate you taking the time to write such a nice review! We also really appreciate you referring to us in the future!

Andrew
Andrew
2 reviews Oakville, ON
10/10

Cleaned chimney

The service guy was excellent. Fast and friendly. He also told me about some minor additionstuff that I should put it. He took care of everything and cleaned up after himself.

Was this review helpful?
Company Response

Thank you very much for your review. It is always good to know that our services were appreciated!

Derek Hoeckel  in Toronto
Derek Hoeckel in Toronto
1 review Toronto, ON
10/10

Smoke Guard & damper worm gear

I was looking to purchase a Smoke Guard from someone locally in Toronto. I contacted Enchanted Chimney Sweeps and they had one in stock but they are located in Hamilton. They made arrangements to meet up closer to me and I met Tim to completely the transaction. I told him how my damper was missing it's worm gear and he said he had one in the back of his vehicle which he then gave to me! I was amazed as he basically just said pay it forward. Unfortunately, the worm gear cracked when I was trying to install it so called to see if Tim might happen to have another one. Indeed he did and we met up again and he gave me another one. What an awesome guy! I cannot recommend Tim and Enchanted Chimney Sweeps any higher. 10 STARS!!!

Was this review helpful?
Company Response

Thank you Derek for your review. We do try hard to accommodate our customers. As we service from Hamilton to Toronto it was not a problem to meet up with you when we were near your home. I'm hoping you are enjoying the smoke guard and your new damper handle!

Joel in Burlington
Joel in Burlington
5 reviews Hamilton, ON
10/10

Chimney Cleaning & Caps

Glad I called this company! I had just bought a new house and wanted to know if my chimney's were useable. They were great and fast at cleaning my chimney. Tim, the Chimney Sweep took the extra time to investigate my house (as I have three Chimneys) and figure out if they were still functional, and how they worked. He was very thorough and pointed out a few non chimney related issues as he was crawling through my basement crawlspace. He took the time to explain things I should look out for in the future and how I can upgrade my fireplace. Very satisfied.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Joel for your follow up. We really appreciate you taking the time to let us know your experience with us. We work hard to provide quality service, so is very nice to have that reflected in your review.
Eska

Todd in Oakville
Todd in Oakville
3 reviews Burlington, ON
10/10

Chimney cleaning and inspections

We had recently moved to an old house with a fireplace. Since I never owned one before, I thought it would be best to find a company that could clean the chimney and inspect it for us before we had our first fire. I have heard of way too many chimney fires over the years (from not doing proper maintenance) to consider taking a chance. I called Enchanted Chimney Sweeps and scheduled a service call. Tim showed up on time and was exceptioonally thorough. He explained to my wife and I that the previous owners of the house had refaced the fireplace, but didn't do such a great job. There was an open seam with drywall showing! He explained that it would only be a matter of time before it would catch fire if we didn't have it repaired. As a small business owner, I can appreciate great service at a reasonable rate! A++

Was this review helpful?
Company Response

Thank you for your business Todd.

Torluda in Burlington
Torluda in Burlington
6 reviews Burlington, ON
10/10

Chimney Sweep

Thanks to Enchanted Chimney Sweeps for clearing the nest and carcass from our chimney. They also replaced the damaged mesh that let the animals in. Tom explained everything as he worked and kept everything clean. Excellent service that I will use again if needed.

Was this review helpful?
Company Response

Thank you Torluda.

Starr in Burlington
Starr in Burlington
1 review Burlington, ON
10/10

chimney sweep and cap

Super easy and quick to get an appointment. They were ontime, friendly, knowledgeable, CLEAN! so I didn't end up with soot everywhere.
I also knew I needed a chimney cap, and they pointed that out, but no hard sell to install it, just solid, helpful advice. Finally I can have fires again without fear of burning down the house. L

Was this review helpful?
Company Response

Thank you Starr.

Matt from Burlington
Matt from Burlington
5 reviews Burlington, ON
10/10

Chimney Inspection and Cleaning

Very pleased with the services received. They arrived on time, were very thorough in the inspection and cleaning, and gave me sound advice for ensuring the life of our chimney (including flashing adjustments needed on the roof). Will gladly hire again.

Was this review helpful?
Company Response

Thank you Matt.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Enchanted Chimney Sweeps

We do most of our cleanings from the inside and we use a high powered Hepa vacuum that keeps your home soot and dust free. Two drop cloths are placed in front of the fireplace or wood stove and the firebox and chimney are scrubbed and cleaned with professional brushes. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.