I wish I did believe all the other negative reviews when I first hired because they are actually all real from own my experience. I hired The Gardener North York West, and they don't even show up for snow removal service that you pay for. The owner Brandon would insist that he personally came but he really didn't, and then they blamed it on the wind that blew the snow back. Wasn't even believable. All of his excuses and stories don't add up. When I complained then he would say he would send someone, but nobody came either. I had picture evidence that they didn't come which they tried to dodge from addressing. For a month of requesting communication, they don't bother to reply to emails (9), phone calls (10+). But they were happy to take your calls for payments though, and they would not refund it when things go wrong.
So glad my credit card on their record just happened to expire, so they weren't able to take payment from me for service they didn't do.
The operators on their phone lines are useless, they are just hired to pass messages, and they escalated my calls 3 times to no result. This company is totally unreliable and lack of business integrity. Don't hire Brandon of The Gardener North York West.
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