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96%

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Reviews by rating (past 12 months)

Reviews for New Age Security Alarms and Video Surveillance

Average customer rating:
9.9 10 (167 reviews)

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jharley in Toronto
jharley in Toronto
1 review Toronto, ON
10/10

Clean, professional, careful work

I hired New Age to do some network cabling at our home based on a referral from a colleague. From the beginning, the team at New Age were excellent about communication and explaining their approach, pricing, and the work contract.

On the day that the work was done at my home, they showed up on time, and were quick to come up with and explain their plan for completing the task. The work was done with great care and respect for our home, and when the cables were finished there was zero damage to the finishings.

My wife came home from work and everything looked exactly as she'd left it, but now we had perfectly installed network jacks.

I'd highly recommend New Age Security for installation work to anyone.

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Willy
Willy
1 review Oshawa, ON
10/10

Home Security

Great Service! You get what you pay for with New Age Group and you will be impressed.

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John in Toronto
John in Toronto
1 review Toronto, ON
10/10

Alarm System

I inquired about an alarm system from New Age. I did not know anything about alarm systems as I never had one. I spoke to Rino, he was very patient and informative and discussed from very basic systems to elaborate high end options. Once I singed the contract, I was contacted by Michael from the office. He went through the contract, the options for police or guard, the police information from our region, the contact list, and any questions that I had. The installation was booked and installed. The technician was amazing, very polite, was very clean while doing the job. After install Michael then contacted me again and we went through a tutorial on how to use the system. Very happy I chose a company that followed through to the end as promised.

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Company Response

It’s good to hear you happy with your new security system and the experience our company provides. We work very hard to ensure all our clients are satisfied with our service. It is a pleasure working with you John.

Anibal in Toronto
Anibal in Toronto
1 review Toronto, ON
10/10

Surveillance system for business

I was referred to New Age by a friend for cameras for my business. I called and spoke to Rino. We discussed many options and price points and found the best one for my company. Rino was very respectful of our budget and did not push extra charges, but informed me of the difference, so I could make the best decision. The installers were on time and the install went flawlessly.

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Company Response

It’s great to be working with you Anibal, with so many options it can be difficult to know you are getting the right security cameras, it is very important to get the right information before making a decision. We are glad you are enjoying your new camera system and look forward to continuing to work together.

Martha
Martha
1 review Vaughan, ON
10/10

Alarm System

New Age Group was able to provide me with a Alarm System for my Home at a very fair price. It has been a pleasure to do deal with them across the board! Will definitely recommend.

0 of 1 people found this review helpful.
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Company Response

Hello Martha,
It was a pleasure to work with you as well! We love having you as a customer.
Our goal as a company is to make each step of the process as smooth as possible for our clients.
Thank you for choosing New Age Security to protect your home, glad we were able to meet your budget.
Please don’t hesitate to give us a call.

Thanks,
Michael

Anthony
Anthony
1 review Vaughan, ON
10/10

Structured cabling

I used newage before for camera Installation. I called them for Ethernet cabling for tv, Xbox and stuff, Dylan the technician was easy to deal with, he ran the cables with minimum damage to the walls, certified cables at gig speeds. Over all the service is excellent right from sales call to Rino and final installation with Dylan.

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Company Response

Hello Anthony,
Thank you for picking New Age Security for your Audio/Video Project.
You are a valued client and we appreciate you working with us again.
We love to hear the whole process from the sale to install was accomplished as smoothly as possible.

Thanks,
Michael

Andy  in Vaughan
Andy in Vaughan
1 review Vaughan, ON
10/10

Cameras for homes supporting people with disabilities

Rely on New Age Security to provide our homes with cameras to provide a level of comfort for the families of the people we support. Also provides our staff with a level of security and knowledge that if needed their story can be backed up. We have been very happy with the service we have received from New Age Security and will use them for each home as required. I have recommended them to other agencies like ours.

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Company Response

Hello Andy,
Thank you for the kind words and recommending our Company!
We are pleased to hear that you are very satisfied with the services we have provided.
We look forward to working with you again in the future.

Cruickshank in Markham
Cruickshank in Markham
1 review Markham, ON
10/10

Complete Wireless Security & Home Monitoring System installation by New Age Group

We were previously with another Security Company, and switched over to New Age for all our security needs, best thing we every did - they are fantastic, the company is run with such expertise from start to finish, it was great - from the initial quotation provided to us, which was very reasonable and very detailed on each item that we required, then from there the installers, they were fantastic, very knowledge and friendly and very, very neat - no mess or disruption what so every with the installation, they after that they provided us with both very and online step by step training on all the various features and functions of our system, and their monitoring features for their security systems are very "state of the art" - I do not think we would have found this with any other Security Company - and we were pleased after doing our research on Security Company's that we chose New Age Security Group - top notch company all the way.!!!

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Company Response

Hello Cruickshank in Markham,
We are pleased to hear that you are happy with our work.
We try our best to be knowledgeable and as courteous as possible
to make it a pleasant experience all around.
We thank you for your business, please let us know if there is anything else we can help you with.

Joyce S. in Vaughan
Joyce S. in Vaughan
1 review Vaughan, ON
10/10

Alarm, camera and intercom installation

I have received services for an alarm system, interior and exterior cameras and an intercom by my front door. I researched companies on line and in Homestars. I called many companies and the first to call back was New Age Group.  I spoke to Rino.  He was very informative, patient and thorough and gave me many options not pushing any specific ones, just telling me the pros and cons of each option. We received a quote within 30 minutes. Rino then called me back to review every point on the quote and set up an installation date and time. The installers arrived on time. They were very neat and polite and did an excellent job with no damage whatsoever. Once the installation was complete we received a phone call to review any questions we had and to set up a tutorial. We would absolutely recommend this company.

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Company Response

Hello Joyce S,
Thank you for positive feedback, we appreciate your endorsement and are pleased to hear that you found our company to be very responsive and honest with what we are offering. We look forward to hearing from you in the future and working together again.
Sincerely,
New Age Group

Private User
Private User
1 review Toronto, ON
10/10

Alarm and Surveillance Service

I am a customer of New Age for 10 years. I have moved three times and have used their alarm and surveillance services for all three homes. It was a quick and easy process from the sales, designing, installation and service. The sales team give you options to choose from quality equipment like DSC, Axis, Mobotix. The whole team including IT department and office have been helpful and informative at all times. I would highly recommend this company to my family and friends.

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Company Response

Hello Private User,
We value our longstanding relationship. We are pleased to hear that you are happy with the Alarm and Surveillance Services that we have provided you with these past 10 years. Thank you for the positive feedback, we look forward to working together again in the future.
Sincerely,
New Age Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Age Security Alarms and Video Surveillance

Surveillance Services:
We install, service, and repair best in class surveillance products including Axis, Mobotix & Arecont IP cameras. We service existing CCTV and IP surveillance. We offer custom built enterprise Servers with Axis and Milestone 'VMS software. Our System Design Specialist will assist you in designing security solutions that fit your needs. With everything from replacement parts to manage service solutions. We are certified Axis, Milestone and ICT Integrators and can integrate your Alarms, Surveillance, Access Control/Biometrics, Audio and IT into a single managed solution. These can be managed by your staff or our specialist.

We excel in outside the box security solutions and applications that provide maximum performance across Canada. We can find a proactive way to safeguard your property from burglary and fire.

•Experienced security personnel
•Extensive array of security products and services
•State of the Art tools and technology for your home and business

For more information about our security services and products or to schedule an appointment, call New Age Group today.

Access Control Services:
Whether you own a small business or are tasked with managing a large company, you can benefit from the access control services we provide. At New Age Group, we recognize the importance of monitoring and limiting access to your facility. Whether you're looking to protect expensive equipment, rare inventory, or critical company files and data, our access control services are designed to keep non-authorized parties away.

At Your Service:
Our security service professionals are committed to providing the excellent service you deserve. No matter the scope of the job at hand, we're up to the challenge and ready to use every tool in our arsenal to serve your needs. When you choose New Age Group, you can benefit from our:
•Dedication to customer satisfaction
•State-of-the-art tools and techniques
•Extensive training and industry knowledge

Get the protection you need. Call the professionals at New Age Group today for more information about our access control services.

Network Management(I.T. services):
In today's business world, having a reliable computer network is more important than ever. So when it comes to setting up a new network for your business, you need a networking service you can depend on. That's where we come in, we'll create you a network that suits your unique needs and keep it functioning efficiently. We pride ourselves on offering excellent customer service, no matter the size of your company.

Get your network up and running with the help of New Age Group. Call us today for more information about our networking services or to schedule a consultation for your company.

CATEGORIES
Alarm Systems, Home Automation, and Home Theater
SERVICES
Supply, Install & Maintain Alarm Systems, Surveillance Systems, Access Control, Intercoms, Custom Cabling, Home Automation, Audio/Video, Audio Distribution, Protective Window Film, Door & Window Locks. Servicing Toronto, Vaughan, Richmond Hill, Thornhill, Markham, Mississauga, Brampton, Oakville, Kitchener, Cambridge, Waterloo, Bradford, Barrie and all of Southern Ontario.
BRANDS
DSC, Honeywell, Axis, Mobotix, Milestone, Geovision, Hik Vision, Control 4, Alarm.com, Aiphone, Comelit,ICT, CDVI, Brivo, Suprema & Unifi.
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WEBSITE
https://www.newagegroup.ca/?utm_source=HomeStars&utm_medium=Flat
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Visa, MasterCard, Personal Checks, Pre-authorized Payment Plan
MEMBERSHIPS
Better Business Bureau, Canasa
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
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