Oshawa Carpet One Floor And Home

Floor Retailers
495 Taunton Rd E Oshawa ON L1H 7K4
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Oshawa Carpet One Floor And Home
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Reviews by rating (past 12 months)

Reviews for Oshawa Carpet One Floor And Home

Average customer rating:
8.9 10 (29 reviews)

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Julie in Toronto
Julie in Toronto
2 reviews Brampton, ON
10/10

Great Company, Great Carpet

I contacted Carpet One in Oshawa about redoing some stairs in my house. They were very helpful, provided me advice to take the necessary measurements and COVID protocols were very easy to follow. The carpet is great quality, the installers were friendly, respectful and did a great job.

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Company Response

Thank you so much Julie! We are very glad that we exceeded your expectations and that you love your new carpet!

mikek
mikek
4 reviews Toronto, ON
10/10

Great Selection, Friendly Service

I've used Carpet One multiple times for area rugs. They carefully walked me through their excellent selection, explaining the different offerings from various manufacturers. Chelsea was very helpful and responsive. I will certainly use them again in the future.

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Company Response

Thank you so much for your kind words. We're very glad that Chelsea was able to take good care of you and find what you were looking for.

Private User
Private User
Private User reviews Toronto, ON
9/10

Great service... even corrected the invoice by lowering the price!

We needed an area rug that was not a standard size. The cut/bound carpet worked perfectly in our space. The process went smoothly and professionally. The staff was most helpful in dealing with slight ordering hiccups.

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Company Response

Thanks for taking the time to leave a review! We're happy to hear that you had a great experience while working with us, and that we were able to take care of you. Please let us know if we can assist you in any other way!

KMacRae
KMacRae
4 reviews Oshawa, ON
10/10

Repair service

I have done business with Oshawa Carpet One several times and have never been disappointed.
First of all, I must say that Oshawa Carpet One did NOT install my carpet originally. Those who did enabled some small ripples to develop. I had been told in the past that nothing could be done about this.
I called Oshawa Carpet One to inquire. I sent a photo of the ripples and Guy set up an appointment for service. The technician arrived on time. Dan was friendly and knowledgeable. He was able to rectify the problem
very quickly. I am very pleased with the results. I highly recommend Oshawa Carpet One. Great products and service!

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Company Response

Thanks for taking the time to leave a review! We're happy to hear that you had a great experience while working with Guy and Dan, and that they were able to take care of you. Please let us know if we can assist you in any other way!

Derek in Oshawa
Derek in Oshawa
2 reviews Oshawa, ON
10/10

Carpet Install - 2 Large Bedrooms - January 2020

Guy & Dan took care of all our needs. We're very pleased with the service and quality of the carpet and underpad selected. I would highly recommend them for all your flooring needs.

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Company Response

Thank you so much for your kind words Derek, we appreciate the trust you put in us. We are glad that Guy and Dan took good care of you, and we know you will enjoy your new carpet for years to come!

Wayne from Oshawa
Wayne from Oshawa
5 reviews Oshawa, ON
10/10

The sale and Installation of hardwood in 4 rooms

Dec.06,2019...Extremely satisfied with my overall experience with Carpet One. From the friendly, helpful staff that helped us pick out our hardwood, to the amazing installers (Cam & Kyle) that installed it in our home. My wife and I are very fussy customers, so their attention to detail and quality of work was much appreciated...thank you.
Also, thanks to Guy (owner of carpet one) for looking after an issue that we had relating to the hardwood manufacturer. It is nice to see that Carpet One is there for you before, during and after the sale.
I would purchase from them again and would recommend them to others....Wayne

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Company Response

Thank you so much for your kind words Wayne. We are very happy that Cam, Kyle and the rest of the Oshawa Carpet One team could meet your expectations. We appreciate your recommendation and look forward to being able to work with you again in the future.

Sue in Oshawa
Sue in Oshawa
1 review Oshawa, ON
10/10

LOVE my new floor - can't wait for the carpet install !

Hello Guy,

Just wanted to send a note to say how amazing my new flooring looks and feels. All that you mentioned during the “deciding stage” we are now able to see first hand, the surface is not cold (like our old ceramic) it’s comfortable to walk on, easy to clean - of course the incredible peace of mind warranty this product offers, how the cat can still chase his toys and slides with no surface scratches….. and it simply looks amazing!.

Cameron and Daniel clearly demonstrated their talent and installation experience and were both a delight and kept me giggling all week with their wit and banter - they were so much fun. With all the “weird” corners, humps and dips this house presented them, the lines are straight, it looks just incredible !

We have had so many compliments already from neighbours and friends, I’ve told them all to go see you at the store should ever they need to refresh with new flooring or carpet.

We are looking forward to the next project in a few weeks - carpets.

Thank you again for your time and patience with all my (multitude) of questions, scheduling changes, your generous nature and obvious expertise. From the 1st meeting (estimate) throughout the process and into this next phase (carpet install) you’ve made it truly a breeze and pleasure. Equally, each time I’ve called into the store your entire staff have been lovely, easy to talk to, quick with a response to my questions and a pleasure.

We made the best choice choosing Carpet One for all our flooring needs.

Thank You again !

Sue and Dan
(September 2018)

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Company Response

Thank you so much for your kind words Sue! You have sincerely been a pleasure to work with and we are looking forward to the next phase of your project!

Fariba  in Oshawa
Fariba in Oshawa
1 review Oshawa, ON
10/10

Love our hardwood

We absolutely love our hardwood from Carpet One! Our consultant, Chelsea McDonnell, was very informative, patient and great with following up with any of our questions and concerns. We chose the Northside Hickory in Anglefire. Initially it was hard to determine the wood from the small sample so Chelsea ordered a larger piece for us and we absolutely fell in love with it! Our installer, John Gray, was wonderful and paid attention to every little detail. We couldn’t be happier with our floors and it has completely changed the look of our home. Thank you to the Carpet One team!

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Company Response

Thank you so much for your kind words Fariba! We are happy that we exceeded your expectations and will be sure to pass on your comments to Chelsea and John.

Mike Fry in Oshawa
Mike Fry in Oshawa
4 reviews Oshawa, ON
10/10

Stair Carpet Install by Carpet One Installers

Then installers were very professional, courteous and respectful of our home surroundings during the stair carpet installation.
The job was done very professionally and with minimum inconvenience to us the homeowners.
Thank you.
Mike and Jacquie Fry

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Company Response

Thank you for the great review Mike and Jacquie! We strive to be the best at what we do and it is great to hear that we have met your expectations! Thank you again so much for trusting us with new carpet for your home!

Heather in Oshawa
Heather in Oshawa
2 reviews Oshawa, ON
8/10

Beautiful laminate floor

Wanted to tear out the carpet in the living room and upstairs hallways. Also replace the parquet floor in the dining room and replace the carpet on the stairs going upstairs and downstairs. Sales rep (Will) came to the house with samples of laminate, showing me what the popular trend is right now. I didn't really care for the sample as I had been thinking of something darker, but, I decided to take a chance and go with what the sales rep recommended and I am so happy that I followed his advice. The floor looks fantastic! Nice and bright and it goes with my decor and paint colours. The installers were very polite and kept me informed on how the work was going. I highly recommend Carpet One as I found them very professional and reliable.

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Company Response

Thank you so much for your kind words Heather, we are very happy that you are pleased with the product Will recommended and with the finished product. Thank you very much for the trust you put in our team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Oshawa Carpet One Floor And Home

Welcome and Thank You for considering Oshawa Carpet One Floor & Home as your local source for all the flooring needs for your home or business. We have been proudly serving our friends and neighbours in the Durham Region and beyond for more than 40 years. From inspiration to installation, ...
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