Downsizing Divas promised they had a network of dealers and they would make money for us by selling house items. In fact they made us no money. They also said they would minimize landfill by finding charities to donate to. In fact, they had few partner charities and a lot of household items went into the dumpster without our agreement. Their literature stated that no staff would take anything or request to buy anything. In fact. staff/subcontractors took things without our agreement on at least three occasions. Consequently, there was a low level of trust and communications were poor. Overall the group had a poor local network, poor communications, and lack of adherence to advertised principals and promises. Note: over a quarter of the bill were staff/subcontractors transportation costs (mileage and gas) which was not mentioned in the contract nor the original presentation.